Spruce vs. Intuit Enterprise Suite

I think my single most surprising and satisfying experience with ECI and its RockSolid Maxx and then Spruce products was the ease of implementation and rollout -- both on the hardware and software side. ECI seems to have mastered the idea of using an integrated team along with robust tutorials to make that process easy.

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IES is well suited for multi-entity organizations. If the intercompany mapping is set up correctly, the access to consolidated reporting can be a game-changer. I could see IES working well for a company with traditional inventory needs, as it has many features that we do not use or need in construction. IES is adequate for construction organizations, although its project reporting is more limited than QuickBooks Desktop. Hopefully, they improve this in the future. IES is less appropriate for smaller companies or companies with only one entity. The price tag is high.

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• lumber management.
• purchasing and receiving.
• Cloud based.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• They have the best support. Quickbooks has always had great support but have step it up a level for help with Intuit Enterprise Suite. They are always there to help by phone, chat, appointment. The people we talked know the system and how to help.
• They have been working hard to make this a great accounting system for Construction as they can. They have gone a long ways to help us to have one system instead of numerous different systems.
• Intuit Enterprise Suite makes it easier to have several companies under one roof. We quite often have journal entries to post between two or more of the companies. We can make the entries in one place.
• All in all we have been very happy switching to Intuit Enterprise Suite, so much so that we renewed for three years. We believe in what Intuit is doing with Enterprise Suites and they know how to create a great product.

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• Point of sales
• P&L usability

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• I would like to see them continue to include dimensions across other reports.
• I would like the ability to void transactions using a specific date of our choosing.
• I would like a live report writer for the P&L and balance sheet so I can move GL accounts into sections of my choosing.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The software is very user friendly and being able to create reports with specific data and export it to Excel is a great help in budgeting for annual costs and tracking where a certain program is getting more attention

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Intuit Enterprise Suite helped alleviate a major pain point for our business. We now no longer have to prepare manual consolidated financial statements. This allows us to speed up the reporting side of each month end and allows us to spend more time analyzing the numbers as opposed to preparing them.

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For the most part when there is internet, we are able to log in and proceed to do our daily tasks which is very helpful, but we have also encountered a glitch on our laptop that we use to do inventory that switches to the last branch that was used. This, in combination with Spruce logging out of the remote connection daily, can cause issues if the person accessing Spruce does not have the remote connection password.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

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Our implementation was seamless!

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Spruce is possibly just above average. Not super impressed with usability and especially not impressed with tech support who is rarely able to answer questions on the first call.

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NetSuite was way more complicated; it required heavy user training regularly, especially for onboarding, was really complex to maintain and customize, required expensive 3rd-party consulting and customization, had complicated integration with other business systems, and was complex to build reports. Zoho Analytics was very basic and missed many important features that businesses need to run their operations.

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• With $13 million in gross and 40 employees I'm able to run a full back office with a staff of two. In today's tight labor market that is invaluable.
• Being able to implement Spruce with almost no upgrading or replacement of existing computer hardware represented a huge cost savings to us. I'm not even sure what dollar amount I could attach to that.
• Dealing with both a wholesale and retail customers requires that we provide different levels and kinds of reporting and documentation. Spruce has made it easy to respond to the different demands that those customers place upon us.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Overall our experience has been great - easy and smooth onboarding process
• Better support experience has surprised and delighted the team in ways I wasn't really expecting
• I like it more than I expected I would - the convenience of having it all in one place and being able to toggle through entities is really a major improvement