Sack Lumber - Accounts Receivable review
November 11, 2024

Sack Lumber - Accounts Receivable review

Eric Castaneda | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spruce

We use Spruce in order to take count of inventory, process our accounts receivable and payable while also being able to access account information and history. It allows us to access accounts if there are any questions concerning statements or invoices which tend to be very useful when dealing with 11 different locations across Nebraska. I use the accounts receivable mainly to post payments to accounts and process any credits available on a daily basis.

Pros

  • Easily able to access account history
  • Being able to print/email invoices and statements on demand
  • Able to change account information such as addresses or emails that are on file

Cons

  • Spruce always logs out and we have to input the work resource password at least once a day
  • Home branches often switch if there was another branch on the computer before
  • One of our locations is not able to print through the cloud and can only print through local printers and we aren't sure why
  • It has helped decrease time spent on account history and questions since everything is recorded and we are able to see exactly when purchases or payments were made.
  • Allows us to get access to monthly reports that can help us determine how to improve or what needs improvement.
  • Year-end reports allows us to understand our customer base and purchasing trends.
For the most part when there is internet, we are able to log in and proceed to do our daily tasks which is very helpful, but we have also encountered a glitch on our laptop that we use to do inventory that switches to the last branch that was used. This, in combination with Spruce logging out of the remote connection daily, can cause issues if the person accessing Spruce does not have the remote connection password.

Do you think Spruce delivers good value for the price?

Yes

Are you happy with Spruce's feature set?

Yes

Did Spruce live up to sales and marketing promises?

Yes

Did implementation of Spruce go as expected?

Yes

Would you buy Spruce again?

Yes

It is pretty straightforward and easy to understand for the most part, which makes training new employees a lot easier for us. There are times when the internet disconnects in rural Nebraska and what was being worked on could not be recovered making it troublesome for some store managers.

Spruce Feature Ratings

8.0
Accounts payable
Not Rated
Accounts receivable
8
Global Financial Support
Not Rated
Journals and Reconciliations
8
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
7.0
Billing Management
7
Cash and Asset Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Payroll Management ()
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
Plug-ins
Not Rated
10.0
Role-based user permissions
10
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Risk Management ()
Not Rated
Not Rated
Trade and Customs Management
Not Rated
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Not Rated
Inventory Planning
Not Rated
Not Rated
Product Master Data Management
Not Rated

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