Eclipse AI vs. Google Forms
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Eclipse AI | N/A | N/A | Eclipse AI is a plug-and-play AI tool that detects the risk indicators that lead to customer churn. Eclipse AI allows users to plug in voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of the voice-of-customer data and industry best practices. | $171 per month (3 users included) |
Google Forms | Score8.4 out of 10 | N/A | Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via… | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 30% discount for annual pricing. | — | ||||||||||||||
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| Eclipse AI | Google Forms | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 98% Would buy again 64 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 65 Answers | |
| Happy with the feature set | ||
No answers on this topic | 92% Happy with the feature set 60 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 42 Answers | |
| Implementation went as expected | ||
No answers on this topic | 96% Implementation went as expected 48 Answers | |
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| Survey Format & Appearance |
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| Eclipse AI | Google Forms | |
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| Small Businesses | MindTouch Score7 out of 10 | Jotform Score8.5 out of 10 |
| Medium-sized Companies | Sogolytics Score9 out of 10 | ![]() Qualaroo Score7 out of 10 |
| Enterprises | Medallia Score8.9 out of 10 | QuestionPro Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Eclipse AI | Google Forms | |
|---|---|---|
| Likelihood to Recommend | - | 9.3 |
| Likelihood to Renew | - | 7.0 |
| Usability | - | 8.6 |
| Availability | - | 10.0 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 4.0 |
| Ease of integration | - | 7.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
| Eclipse AI | Google Forms | |
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| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Scalability | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | Eclipse AI Screenshots |








