Google Forms

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Forms	Score 8.5 out of 10	N/A	Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…	N/A

Pricing

Google Forms

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Google Forms
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Forms
Considered Both Products	Google Forms Verified User Employee Chose Google Forms Google Forms excels at offering a simple way to collect data; however, it lacks robust features like logic questions, email communications (beyond an email confirmation), or dynamic functionality like the ability for respondents to edit responses. For some use cases, the … Incentivized Helpful? Kelsey May Fraser Real Estate Agent Chose Google Forms Google Forms is my favorite platform. If I'm not in charge of a project, I've been asked to use other services, but none of them are as good as Google Forms. I appreciate the integration with other Google apps as well. Incentivized Helpful? Verified User Administrator Chose Google Forms Canva has some visual advantages, but nothing on the reporting offered by Google Forms Incentivized Helpful? Verified User Administrative Assistant Chose Google Forms Google is user friendly and reaches a lot of people. Incentivized Helpful? Verified User General Manager Chose Google Forms Google Forms is the low cost, easy to use option. In reality, this positions Google Forms as truly a unique product. The only instance where Google Forms doesn’t apply is when you need to source respondents or need to conduct live interviews. But, Google Forms is the best for … Incentivized Helpful? Verified User Manager Chose Google Forms Google Forms is much easier to use than other form/survey platforms like Qualtrics or SurveyMonkey. While the others have much more advanced features, Google Forms can handle about 90% of the forms/surveys that I create. Incentivized Helpful? Kaley White Data and Systems Analyst Chose Google Forms Even though Google Forms doesn't offer much customization, its survey logic options are more comprehensive than HubSpot's, so we chose Google Forms even though we already had HubSpot messaging integrated into our customer communication workflows. It also helped that all … Incentivized Helpful? Verified User C-Level Executive Chose Google Forms I am consistent with what i have mentioned earlier, Google Forms offers flexibility and simplicity on its features, and it is easy to apply in many ways we needed it to be. if Google Forms could serve us this, using different tools for each process that eventually could covered … Incentivized Helpful? Maria Sergeeva UX and Content Designer Chose Google Forms SurveyMonkey works well for serious surveys, but it would be too difficult and expensive to use it for every small event. QuestionPro Live Polls is also good, but it is primarily used during specific events, such as Zoom webinars, to collect questions from participants. Google … Helpful? Verified User Administrator Chose Google Forms They are pretty similar, but Google Forms is better from a cost perspective. They are both simple to use and are great options for creating + sending out surveys. Incentivized Helpful? Verified User Employee Chose Google Forms I haven't used that many other form applications before unless they were standalone applications like Microsoft Word. I used this program, and it was ok, but it requires a paid subscription, and someone renews it yearly. This can be too complicated for some users, such as older … Incentivized Helpful? Verified User Professional Chose Google Forms Cognito Forms are really great because of the high degree of customisation that can be done. You can seriously build some amazing workflows using them which we do use for more intricate projects Incentivized Helpful? Susan Pratt Property Manager Chose Google Forms The free feature is the best feature! Incentivized Helpful? SB Shannon Brennan Center Director Chose Google Forms I think that the Google version of forms is easier to use for both those making the forms and those filling them in than it's Microsoft equivalent. Google's products are more widely used and understood by the public, and they function at a higher level. Incentivized Helpful? Verified User Vice-President Chose Google Forms Jotform is good too and gives theming & CSS priority. However, I don't think the theme is important in forms, we chose Google Forms because we needed simplicity. Helpful? Verified User Employee Chose Google Forms I have used DocuSign while there are some similarities to Google Forms, DocuSign does not allow for creating custom forms and testing materials. Google Forms [allow] for the creation and sharing of multiple document types. Google Forms also [allow] you to import your own custom … Incentivized Helpful? Liz Duffié VP, People & Culture Chose Google Forms I use both SurveyMonkey and Google Forms. Google Forms are nice for quick and simple everyday information collecting. SurveyMonkey is used for a more robust detailed information collecting where I can dive into analytics/results in a more detailed manner. Incentivized Helpful? Shannon Allen Recruiter Chose Google Forms For strictly forms with data driven insights Google forms is the most efficient and hands down easiest choice to go with. It offers a ton of vast and robust features that helps with integrations and many more. Incentivized Helpful? Andrea Hester Director Of Operations Chose Google Forms Google Forms is more basic than Typeform in terms of design style options and flexibility, but it has an easier-to-use interface. It is slightly less robust in terms of logic and crowd-sourced responses than SurveyMonkey. In general, it's a good option for generating a quick, … Incentivized Helpful? Verified User Professional Chose Google Forms Google Forms is easy to use and affordable. The biggest benefit, however, is that our organization already uses other Google products heavily. Because of this Google Forms was our top choice. Some smaller departments in our organization still use other solutions, such as SurveyM… Incentivized Helpful? Caroline Dobson Human Resources Generalist Chose Google Forms Google Forms is a much more basic tool for collecting feedback. It's better for small events or very basic responses. Survey Monkey is better for getting in-depth insights into data, including insights trends and a better presentation of the data in exportable graphs. But … Incentivized Helpful? Carolina Reyes Ingeniero Soporte NOC1 Chose Google Forms Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment … Incentivized Helpful?

Features

Google Forms

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Google Forms 6.6 122 Ratings 18% below category average
Survey templates	7.7113 Ratings
Themes	6.0111 Ratings
Custom logo/branding	6.199 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Google Forms 8.1 120 Ratings 4% below category average
Changes to live survey	9.0114 Ratings
Question design help	7.397 Ratings
Multiple question types	7.9119 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Google Forms 7.1 109 Ratings 14% below category average
Survey logic flexibility	7.1109 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Google Forms 8.4 121 Ratings 5% above category average
Response tracking	8.2119 Ratings
Data export	8.2115 Ratings
Standard reports	7.9112 Ratings
Custom reports	9.285 Ratings
Analytics	8.593 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Google Forms 8.1 115 Ratings 6% below category average
Access controls	8.1112 Ratings
Compliance	8.289 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Google Forms 7.8 89 Ratings 3% below category average
Vendor-offered crowdsourcing	7.941 Ratings
Respondent restrictions	7.687 Ratings

Best Alternatives
	Google Forms
Small Businesses	Square 9 Softworks Score 9.5 out of 10
Medium-sized Companies	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Google Forms
Likelihood to Recommend	9.7 (116 ratings)
Likelihood to Renew	10.0 (3 ratings)
Usability	9.2 (56 ratings)
Availability	10.0 (1 ratings)
Performance	10.0 (1 ratings)
Support Rating	8.0 (48 ratings)
Product Scalability	3.0 (1 ratings)

User Testimonials
	Google Forms
Likelihood to Recommend	Google Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though. Incentivized Kaley White Data and Systems Analyst Read full review
Pros	Google Live results: When a user completes the form the results are added instantly. Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden). Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing. Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy. Incentivized Verified User Anonymous Read full review
Cons	Google Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself. As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily. Incentivized Kim Grewe Instructional Designer Read full review
Likelihood to Renew	Google I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner Incentivized Verified User Anonymous Read full review
Usability	Google Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Google In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms Incentivized Ashlie Pappas Founder Read full review
Performance	Google One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things. Incentivized Ashlie Pappas Founder Read full review
Support Rating	Google We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed. Incentivized Verified User Anonymous Read full review
Implementation Rating	Google Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet. Incentivized Kaley White Data and Systems Analyst Read full review
Alternatives Considered	Google Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it. Incentivized Carolina Reyes Ingeniero Soporte NOC1 Read full review
Scalability	Google GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job. Incentivized Ashlie Pappas Founder Read full review
Return on Investment	Google High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite Ability to create surveys on demand and quickly, saving time and energy Easy to train others in using Google Forms so that there is not a bottleneck of knowledge Incentivized Verified User Anonymous Read full review
ScreenShots