ecomdash vs. Linnworks

It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.

Incentivized

Would have recommended it 5 years ago, but now absolutely not a chance. Pricing is obscene and the service is appalling. Save yourself time and money by looking elsewhere. Linnworks has one advantage over other providers and that is their integrations with smaller eCommerce channels, this is not worth the money... You could employ someone for 5 minutes per day to pull smaller marketplaces onto a different service via CSV.

• Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
• Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
• Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.

Incentivized

• Ease of use for both me and my colleagues
• Manages all inventory on multiple channels and marketplaces
• Simple method of printing invoices and shipping labels saves so much time and requires no manual input

Incentivized

• User interface. The whole thing feels clunky.
• Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.

Incentivized

• Pricing
• Support
• Features

eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.

Incentivized

I have not had first hand experience with inventory management software like ecomdash.

Incentivized

As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.

Incentivized

• Allowed us to keep inventory in sync across multiple platforms preventing overselling.
• Allowed us to sync inventory from multiple warehouses.

Incentivized

• None
• None
• None