ecomdash vs. SellerCloud

It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.

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Great for a business selling on lots of channels looking for a cost effective solution

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• Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
• Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
• Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.

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• automates order processing
• automates inventory uploads

• User interface. The whole thing feels clunky.
• Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.

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• User Interface is a bit of a mess and needs an upgrade but you get used to it over time
• Support is impersonal and they have a confusing ticket system

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solid customer service, easy to use

eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.

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They put energy into offering great support

I have not had first hand experience with inventory management software like ecomdash.

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Best balance of functionality and cost.

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• Allowed us to keep inventory in sync across multiple platforms preventing overselling.
• Allowed us to sync inventory from multiple warehouses.

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• It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
• It has allowed me to run a growing business with a minimum of resources

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info