Edsby vs. Salesforce Agentforce Education

I use only Edsby - I have no use for a google classroom as well as an Edsby page. I try to convince and how teachers how easy it is to use only one system

I would say it's suited for a higher ED or K through 12 use case. If you're tracking anyone who is a learner, I would say it's still applicable for non-degree learning experiences. So even if you don't have a four year degree granting institution, but if you're not doing education, that's probably where I would say it's not really for you. Right. There's other products, other verticals like nonprofit cloud or financial services cloud you'd want to look at.

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• It has a home page viewable by students in which there is a Journal space. Teachers can post reminders for example for homework or upcoming events.
• EDSBY has a place where one can create Folders or Unit Assessments which students can access and if need be print themselves a copy of the assessment. These folders can be used for different unit work or for something that is used throughout the semester. For instance, information on The Writing Process is in a folder, as are major assessments.
• It's easy to set up the Grade Book because of the automatic choices that are offered for semester work and culminating work. Weights can be edited and categories of assessment can be changed quickly, if needed.
• If you have a problem, you can ask for help from someone in the school or in the system who knows about the program, or you can send a message to EDSBY, and they are very quick in replying with a fix.

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

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• Edsby could make the sorting and collecting of information such as attendance easier.
• Enhancements to the messaging system are needed - sorting into folders, searching, etc.

• I think the display of the cloud for students can seem a bit intimidating at first.
• I do not know the depth in which some features could offer more, but organization is the most important in displaying the information for the user.
• Other than the visual aspect I think Salesforce does an amazing job! I'd like to see this used more widely.

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The user interface is widely modelled on a web 2.0 design (e.g. Facebook). This is not a criticism per se, as it makes moving around the site very easy and familiar. The mobile site is also very well designed, it makes good use of space and is also easy to navigate.

It can be extremely user friendly and customizable - if you have the skills to do that. There are features - like records related opening in sub tabs - that make work more efficient. There is a definitely a steep learning curve when it comes to becoming a salesforce admin though.

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People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

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Edsby and Google Classroom are two entirely different services, yet they can be used together with increased learning effectiveness as the result. When used in tandem, they combine the best features of both platforms and blend them together to get the best learning platform possible.

Salesforce has many more options, functionality, and can provide real time dashboard reports from the homepage. Provides a quicker search functionality and merges all information for other areas of the company into a concise summary. Report functionality is very intuitive and with basic understanding, users can build their own graphs and dashboards to help visual important data.

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• Better customer service, in the sense that students know clearly what they need to do, and when they need to do it.
• Better customer service, in that it is easier for teachers to contact parents, with the lap top in front of them and all the relevant data on student progress or lack thereof in front of them.
• Better customer service, in that students can email the teacher directly through EDSBY to ask a question or see clarification, or make a request.

• Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
• Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
• Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.

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