Elasticsearch vs. SAP Engagement Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elasticsearch
Score 8.5 out of 10
N/A
Elasticsearch is an enterprise search tool from Elastic in Mountain View, California.
$16
per month
SAP Engagement Cloud
Score 6.6 out of 10
N/A
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique customer engagement experiences by connecting real-time customer insights with the operational signals that run the business.N/A
Pricing
ElasticsearchSAP Engagement Cloud
Editions & Modules
Standard
$16.00
per month
Gold
$19.00
per month
Platinum
$22.00
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ElasticsearchSAP Engagement Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
ElasticsearchSAP Engagement Cloud
Features
ElasticsearchSAP Engagement Cloud
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Elasticsearch
-
Ratings
SAP Engagement Cloud
6.5
8 Ratings
16% below category average
WYSIWYG email editor00 Ratings7.36 Ratings
Dynamic content00 Ratings8.06 Ratings
Ability to test dynamic content00 Ratings4.07 Ratings
Landing pages00 Ratings8.03 Ratings
A/B testing00 Ratings7.07 Ratings
Mobile optimization00 Ratings6.07 Ratings
Email deliverability reporting00 Ratings6.48 Ratings
List management00 Ratings4.48 Ratings
Triggered drip sequences00 Ratings7.75 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Elasticsearch
-
Ratings
SAP Engagement Cloud
6.5
5 Ratings
18% below category average
Lead nurturing automation00 Ratings6.05 Ratings
Lead scoring and grading00 Ratings7.04 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Elasticsearch
-
Ratings
SAP Engagement Cloud
6.9
8 Ratings
6% below category average
Dashboards00 Ratings7.68 Ratings
Standard reports00 Ratings7.08 Ratings
Custom reports00 Ratings6.07 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Elasticsearch
-
Ratings
SAP Engagement Cloud
7.0
7 Ratings
6% below category average
API00 Ratings6.97 Ratings
Role-based workflow & approvals00 Ratings6.04 Ratings
Customizability00 Ratings5.97 Ratings
Integration with Salesforce.com00 Ratings7.04 Ratings
Integration with Microsoft Dynamics CRM00 Ratings9.02 Ratings
Best Alternatives
ElasticsearchSAP Engagement Cloud
Small Businesses
Yext
Yext
Score 7.9 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.5 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.5 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ElasticsearchSAP Engagement Cloud
Likelihood to Recommend
9.0
(48 ratings)
7.6
(10 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.9
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(9 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
ElasticsearchSAP Engagement Cloud
Likelihood to Recommend
Elastic
Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.
Read full review
SAP
Emarsys is well suited for any company with an established list of contacts and an interest in email marketing. It's easy to manage, scalable, and has plenty of customization features to make your emails your own. If you're ever stuck, the responsive customer service team will help you out. I recommend Emarsys for medium to large size companies.
Read full review
Pros
Elastic
  • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
  • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
  • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
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SAP
  • It has the ability to reach maximum market chains.
  • It helps to keep our customer’s data confidential in any means.
  • It encourages one-to-one customer engagement which has helped us developing more trust in our customers.
  • It is targeting the required and interested audience for the organization.
Read full review
Cons
Elastic
  • Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
  • Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
  • Schema changes require complete reindexing of an index
Read full review
SAP
  • The email and content builder is significantly worse than other email marketing platforms I've used
  • Emails campaigns cannot be used in more than one automation flow
  • Amount of emails collected and being sent for smart insight are inaccurate
  • I've rarely completed a task without some type of user interface error
  • Customer service mostly directs you to help center on website
  • You have to pay extra for training
  • You have to pay extra for reporting in which the system cannot provide
  • Lengthy contract with a high price tag
Read full review
Likelihood to Renew
Elastic
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Read full review
SAP
We have no intention of changing Emarsys
Read full review
Usability
Elastic
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
Read full review
SAP
No answers on this topic
Support Rating
Elastic
We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
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SAP
No answers on this topic
Implementation Rating
Elastic
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
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SAP
No answers on this topic
Alternatives Considered
Elastic
As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
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SAP
Emarsys is the email specialist service giver for our whole association. We use it to send custom and mass messages to our clients across three distinct business divisions. Email advertising is one of our greatest income driving channels due to focusing on limitations from deals regions. We can arrive at our clients through email with pertinent data and advancements, all driving income for the business. I have not used any other product marketing automation services.
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Return on Investment
Elastic
  • We have had great luck with implementing Elasticsearch for our search and analytics use cases.
  • While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
  • We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.
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SAP
  • From proficient and fast information assortment and converging to changing crude data into significant experiences, Emarsys gives you an answer that allows you to associate with your clients at an extremely close to home level and utilize that to additionally develop your business.
  • Reliable and giving cost effective services.
Read full review
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