TrustRadius: an HG Insights company

Opayo by Elavon vs. Formstack for Salesforce

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opayo by Elavon

    Score9.9 out of 10
    N/AOpayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

    $27

    per month

    Formstack for Salesforce

    Score7.1 out of 10
    N/AFormstack for Salesforce helps users create dynamically prefilled forms, automating document generation and streamlining digital signature collection without leaving Salesforce. In this way, the solution helps companies ensure customers never fill the the same information twice, with no manual data entry and uploads required.N/A
    Pricing
    Opayo by ElavonFormstack for Salesforce
    Editions & Modules
    Flex
    $27.00
    per month
    Plus
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Opayo by ElavonFormstack for Salesforce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Opayo by ElavonFormstack for Salesforce
    Small Businesses
    Square POS
    Score9 out of 10
    Conga Composer
    Score7.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Conga Composer
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Conga Composer
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Opayo by ElavonFormstack for Salesforce
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.8
    (4 ratings)
    User Testimonials
    Opayo by ElavonFormstack for Salesforce
    Likelihood to Recommend
    Elavon Inc.
    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Incentivized
    Read full review
    Formstack
    - Formstack for Salesforce excels in scenarios where organizations need to capture leads seamlessly. The platform's ability to create customized and branded lead generation forms, coupled with its direct integration with Salesforce, facilitates the smooth transfer of lead data into the CRM system. This is particularly beneficial for marketing teams running campaigns and events.- In scenarios where the primary goal is to collect basic contact information without the need for complex workflows or integrations, the comprehensive features of Formstack may be more than what is required. Simpler tools or solutions might be more appropriate for straightforward contact form needs.
    Read full review
    Pros
    Elavon Inc.
    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Incentivized
    Read full review
    Formstack
    • Collecting customer data and keeping it clean and organized
    • I can send forms to the candidates so that they can easily review the documents
    • The forms are easily embedded in websites, allowing us to utilize formstack for our various seasonal programs.
    Incentivized
    Read full review
    Cons
    Elavon Inc.
    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Incentivized
    Read full review
    Formstack
    • mastering the more advanced features of Formstack, especially those related to complex form configurations and workflow automation, can be challenging.
    • we need a broader range of pre-built templates within Formstack
    • Improvements in the mobile app experience, such as a more intuitive design and additional features comparable to the web version, would enhance the usability of Formstack
    Read full review
    Alternatives Considered
    Elavon Inc.
    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Incentivized
    Read full review
    Formstack
    Formstack has a lot of work to do to get up to Jotform standards. Jotform has more payment integration options which is a HUGE selling factor for us as far as which program to choose. They also offer more discounts for non-profits which we work with often. Formstack has some pros but Jotform is more elaborate
    Incentivized
    Read full review
    Return on Investment
    Elavon Inc.
    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Incentivized
    Read full review
    Formstack
    • This can lead to time savings, allowing employees to focus on more strategic tasks rather than manual data handling.
    • By automating the transfer of data from forms to Salesforce, the platform contributes to improved data accuracy.
    • The automation and customization capabilities of Formstack can streamline various processes, from lead generation to internal approvals.
    Read full review
    ScreenShots