Eleveo vs. TelTel

Eleveo

Eleveo

28 Reviews and Ratings

TelTel

TelTel

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Eleveo	Score 9.4 out of 10	N/A	Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite.	N/A
TelTel	Score 0.0 out of 10	N/A	TelTel is a call center management solution and international telecommunications provider 2in1, that streamlines the flow of inbound/outbound calls to ensure stable tele-communication across the world. TelTel helps to develop modern call centers for businesses of all sizes. Key features of TelTel include Predictive and Power dialers, Call Quality Monitoring, Call Recording, Voicemail and Announcement recognition, IVR and Number (Caller ID) rotation.	N/A

Pricing

Eleveo

TelTel

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Eleveo	TelTel
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Best Alternatives
	Eleveo	TelTel
Small Businesses	8x8 Contact Center Score 8.7 out of 10	8x8 Contact Center Score 8.7 out of 10
Medium-sized Companies	Zoom Contact Center Score 7.6 out of 10	Eleveo Score 9.4 out of 10
Enterprises	Calabrio WFM Score 8.2 out of 10	Calabrio WFM Score 8.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Eleveo	TelTel
Likelihood to Recommend	8.2 (6 ratings)	- (0 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Eleveo	TelTel
Likelihood to Recommend	Eleveo Zoom management suite is well suited for companies that have enforced call center optimization software previously. Coming from other software, Zoom makes the transition very smooth. But, if a call center software has never been used in a workplace, I feel like this isn't the place to start. There is a pretty steep learning curve. Incentivized Bailey Testerman Communications Director Read full review	TelTel No answers on this topic
Pros	Eleveo Screen share software from other programs for others. Volume control where I can share videos without the consequences of breaking audio or bad buffering. A great camera where I can show myself and others without any evidence of bad camera or statics. Incentivized Miracle Achebe Student Office Assistant Read full review	TelTel No answers on this topic
Cons	Eleveo The user to manipulate the tool has to full pass through training. Support availability is low. Complex project handling is also slow. Incentivized Hannah Caleb Quality Engineer Read full review	TelTel No answers on this topic
Support Rating	Eleveo At the moment there is no reason to use the ZOOM support. Incentivized Verified User Anonymous Read full review	TelTel No answers on this topic
Alternatives Considered	Eleveo ZOOM Quality Management Suite has better stability and is more user-friendly. ZOOM Quality Management Suite has better auditing features when trying to assess the performance of the users. My personal impression is that Zoom Quality Management uses less bandwidth than its competitors thus making it easier to interact with the tools we use on a day-to-day basis. Incentivized Verified User Anonymous Read full review	TelTel No answers on this topic
Return on Investment	Eleveo Staff feels more equipped to handle calls well. Follow up after calls have been more successful. Benchmarking process improvements is easier. Incentivized Bailey Testerman Communications Director Read full review	TelTel No answers on this topic
ScreenShots