Ellucian Ethos vs. Zoho Flow

Ethos Integration is a work in progress. Some API's are still not available under this framework. However, it has the advantage of being an abstraction layer on top of the database, supports the publish-subscribe model. Since some Banner 9 modules still do not support the direct SAML2 connection, Ethos Identity (EIS Server) is a necessity for SSO.

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For small—to medium-sized connections between different applications, Zoho Flow is quick and easy to set up and test. However, as a Flow becomes more complicated with multiple connections and decisions, it becomes more difficult to track errors and faults and manage changes. Some of this is due to the history not being detailed enough, and some is just the UI, where you can't zoom in and out and clearly see connecting lines for flows.

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• It allows connection between systems that are completely different
• It allows you to use workflows in terms of if one thing happens in one system you can "notify" multiple subscribers to take actions
• It has analytics to provide you insights into your applications

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• Works with all other Zoho apps to connect them together and share data
• User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
• The ability to set logic responses and incorporate custom functions makes the app even more powerful

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• Operational reporting: This does not replace or provide an easy platform for operational reports or warehousing. It would be nice if they provided a full stack.
• Learning curve: Training and documentation are minimal.

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• Some history is missing, and not all error reporting is comprehensive enough on more complex functions.
• The ability to run tests on custom functions exists in other apps like CRM.
• Ability to create custom connections for OAuth like in the CRM application.

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Part of our issues could be from the original set up, but also because the system does not allow flexibility.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Flow can accomplish almost anything you want to do. It's imperfect, but it could be with just a few more features and better error management/visibility. For someone who's not a developer, this is a no-brainer. Having used other products in the past, like Zapier, this is as easy to use, if not even easier.

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Support from Ellucian for Ethos Integration was generally good. The help in building Ethos was adequate, and resolving issues were handled professionally. However, for Ethos Identity module, the support in building the cluster failover architecture was lacking. After over a month of open engagement, the issue still has not been resolved.

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I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.

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We have not used any other product similar to this, but for us, it made sense that the first product we tried was made by the company who developed our ERP system because they know the system inside/out. Solutions made by other companies that only look into documentation does not mean they would be able to create a product that could do such integration well.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!

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• Our ROI is nonexistent at this time as we are still implementing. However, the minimal cost signifies that it will be a significant help.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Quick and Easy to set up without the need for a Developer.
• Visibility into the history of flows and the ability to rerun is a big time saver.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info