| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Emburse Expense Enterprise (formerly Chrome River) | Score8.1 out of 10 | N/A | Emburse Enterprise is the enterprise expense and invoice-management product that replaces the former Chrome River name. Emburse states that the renaming does not change the product’s expense and invoice functionality, workflows, interface, or support; existing Chrome River customers use the same product under Emburse branding. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | We offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization. | ||||||||||
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| Considered Both Products | Chose Emburse Expense Enterprise (formerly Chrome River) I don't have any previous experience with similar products. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) The overall user interface was easy to use and it made the task of the reporting very easy. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Emburse Expense Enterprise (formerly Chrome River) The user interface and features surpass the experience and similar features of other products because of the following. Good customer support to also make the program better. Also, a good interface to navigate the expense creation process. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) The 3 biggest reasons we went with Chrome River were: The dynamic workflow capabilities of Chrome River compared to other systems. We have 30-45 budget owners who need to review/approve based on the budget codes they oversee. Most other systems just allowed for a … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) I think Chrome River is much more intuitive and user-friendly. Also, I love the ease of pulling data and diving into analytics with Chrome River. The system is very dynamic and changes in real-time. As far as Concur goes, I had a lot of difficulty and redundant motions when … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) Emburse Chrome River Expense is the first expense management system that our university has used. I do not have any other product to evaluate or compare it with. Before deciding to purchase and use Emburse Chrome River Expense, we did have a few other product demos but high … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Emburse Expense Enterprise (formerly Chrome River) We shopped Rydoo and another online expense reimbursement platform but ultimately chose Emburse Certify for our needs. Emburse Certify was more customizable for our organizations needs. This was our first time using an online expense platform. Previously, as recently as 2018, … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) Expense Track, better since approvals are in the app. The export still isn't as good. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) Chrome River was selected for ease of use and price per report. One of our affiliates was already using Chrome River and it came highly recommended and we were able to negotiate a price per report that was within our budget. Most of the expense systems have the same features … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) I have not had any experience with implementation of previous T&E products. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) We currently utilize a Travel program that was built in-house by the University. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) We initially tried implementing Concur, but they provided no dedicated resources to our implementation and ended up initially implementing the wrong version and we finally scrapped the project. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) At the bottom. It's worse than an excel spread sheet. It is the worst. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Emburse Expense Enterprise (formerly Chrome River) Emburse Chrome River has a nicer interface and was easier to implement than Concur. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
95% Would buy again 19 Answers | |
| Delivers good value for the price | |
100% Delivers good value for the price 15 Answers | |
| Happy with the feature set | |
95% Happy with the feature set 19 Answers | |
| Lived up to sales and marketing promises | |
82% Lived up to sales and marketing promises 9 Answers | |
| Implementation went as expected | |
83% Implementation went as expected 10 Answers | |
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| Small Businesses |  Brex Score9 out of 10 |
| Medium-sized Companies |  Expensify Score9 out of 10 |
| Enterprises |  SAP Concur Score8.3 out of 10 |
| All Alternatives | View all alternatives |
| Emburse Expense Enterprise (formerly Chrome River) | |
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| Likelihood to Recommend | 7.1 |
| Likelihood to Renew | 9.8 |
| Usability | 8.0 |
| Availability | 10.0 |
| Performance | 9.0 |
| Support Rating | 9.0 |
| Online Training | 9.0 |
| Implementation Rating | 9.8 |
| Configurability | 8.0 |
| Ease of integration | 6.0 |
| Product Scalability | 8.0 |
| Vendor post-sale | 10.0 |
| Vendor pre-sale | 10.0 |
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| ScreenShots | Emburse Expense Enterprise (formerly Chrome River) Screenshots   |
