Trust Chrome River Expense to Revolutionize Your Expense Management
November 26, 2021

Trust Chrome River Expense to Revolutionize Your Expense Management

Jose Romero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

We use Chrome River EXPENSE throughout the entire company for managing and reporting travel expenses. The software enables us to request reimbursement, manage our travel accounts, and more with ease. I travel at least once a month and I'm able to track my ground, air, and hotel stay expenses fairly quickly. The eWallet feature automatically identifies the type of expense to save time when building reports, which is a lifesaver.

Pros

  • Automatically categorizes expense types using eWallet.
  • Saves report drafts for easy access.
  • Alerts when you have an outstanding expense for timely record keeping[.]

Cons

  • A few times categories were a bit off but it's easy enough to correct.
  • Would be nice to see the original bill.
  • Pre-populated fields would streamline even further once a similar report has been created.
  • Fast Expense Tracking
  • Streamlined Reimbursements
  • Better Oversight of Expenses
Very easy to track, approve, and manage expenses across the organization. The user interface is streamlined and easy to learn even as a beginner. The [enterprise-level] support is exceptional and was one of the best I've seen in the industry. I also loved how easy it was for us to integrate car rentals and business trip expenses.
It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
I cannot tell you how relieved we were when utilizing Chrome River support in comparison to other Enterprise level software support centers. Tickets were quick and representatives were swift in [their callbacks] and resolutions to our common and most difficult problems. The team there is professional and makes each new support ticket a breeze.
If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.

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