Emotive.io vs. TextUs

After using Emotive.io for the last year, I honestly can't think of anything they helped us with besides cost half the price of our previous SMS provider. But when compared to other brands on the market, I still believe Emotive.io is overpriced and offers poor performance.

It's great for high-volume use and one-on-one communication. It is a great way for us to reach people who can't speak on the phone or who are in a rush. It is also a great tool for following up with candidates who have become unresponsive.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our first account manager was responsive
• Our first account manager was knowledgeable
• At the time, Emotive features were competitive.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Seamlessly connected with our hubspot.
• I see all the past records of the contact ie. what we had sent them earlier, offers we shared with them etc within hubspot.
• Back then our HR team also used it, to reach out to candidates who are potentially fit for a job.
• It's real time ie. the contacts that we reach out to on TextUs, are already synced with our hubspot which is great.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Price
• New Features
• Estimated Cost Calculator

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It would be nice to have a labeling feature outside of the "tags".
• Needs a sorting/filtering option.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The UI is not cluttered, it just hits the right nodes and doesn't ask you to do many things at once, also it's easy to do stuff if you know what I mean

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Postscript is more expensive, and worked well for a while, but not really worth the cost. Attentive is cheaper than Emotive and Postscript, and they are performing 10x better than both combined

• Starting with 0, we initially benefitted greatly from the boost SMS marketing provided.
• The integration with Gorgias was convenient and reduced support time/resources.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased our schedule capacity from being able to communicate faster and more efficiently.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info