EmpInfo vs. Paycom

For well-suited, I definitely would say that really any industry, any type of position, it's helpful for everything. I've used it for a printing and publishing company, and now I use it for healthcare purposes. I feel like it's very vast, and you can use it for anything.

Incentivized

• Payroll. So easy. It's just two or three buttons all done. Time cards are very easy to edit if needed, move around, manipulate, and are user-friendly. Our employees with the app on their phones, they can in and out and request PTO, whatever they need to do. And it's very user-friendly, very easy to use.

Incentivized

• The one area that I think I would make recommendations to change is in performance management. I believe that the already built-in formats for 360-degree reviews and for standard performance management reviews could use a bit more flexibility of customization. For example, the number of raters, how the calculations are made in terms of the metrics, and the final scores of those reviews are all elements that are programmed by Paycom. If we wish to pursue a slightly different model, we are restricted to those changes that Paycom has anticipated and not locked out. If there was a little more adaptability built into this module, I think it would be an improvement.

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

Everything is central. Everything is there. It's usually friendly. You have the question AI chat thing, where we can answer the question. So, to me, that is a big asset. Instead of us trying to scroll through all of Paycom, we can just type it in, and it'll take us directly there.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes load quickly

Incentivized

In 6 years, we've never had a bad experience with client support. We implemented during COVID, and I was the only person in HR at the time. I was also having to homeschool our children, which meant bizarre work hours and limited time to focus on platform build at times. There were nights that I was literally on calls at 11 pm and the implementation team was unbelievably supportive. Recently, a Position Seat specialist came on site to help us set up for our 5 client codes - the experience was transformative for how we use the platform and an absolute game changer. I trust Paycom because I trust our representatives. They truly are strategic partners for us, and work to ensure we're maximizing the platform and that our needs are being met

Incentivized

Tadd and Ellie have been great! They have show us many aspects that implementation did not. They are very personable and action oriented as well. Anytime we need them they offer to swing in.

Incentivized

It was good, but hard to know what questions you need to ask until you actually get in there and start working with a live product. But Paycom is also very helpful every time I call and can't figure something out. Nathan has been very friendly and helpful no matter what I call him about. He is always eager to help out.

Incentivized

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

I like PayPal because, as I said, I haven't had any issues. I haven't had to call any of the representatives. I can't think of the main work for the company logo, but that's for a larger company, so I've only used it for smaller companies that don't work for that, but it integrates more and adapts to one. That's probably my first one. But this is probably my second-best company. Workday is the best that you can use. It's like having an Apple computer, because as I said, it can integrate different products into one and adjust them. I don't think about a lot of products that can do that. So it's easy to EDI feed information in there, and Workday will qualify. So that's what makes them stand out above everybody else, but it's for large companies.

Incentivized

They are not able to meet our current needs

Incentivized

• It's helped us save time. We've been able to automate a number of payroll and accounting functions. It's also enabled our employees to use the ask gear feature. So it's really saved time, and also we've not gotten hacked, which is always a plus.

Incentivized