What users are saying about
128 Ratings
128 Ratings
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Score 6.3 out of 101

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Likelihood to Recommend

Endeca

Endeca is better suited for companies that are aiming to sell across multiple channels and that will profit greatly from being able to offer their customers a smarter way to search, including recommending products during their search. If you have a simple offering for customers, then this program will be too complex for it to be worth undertaking.
Jack Hui profile photo

Feature Rating Comparison

BI Standard Reporting

Endeca
4.5
Customizable dashboards
Endeca
4.5

Ad-hoc Reporting

Endeca
4.8
Drill-down analysis
Endeca
10.0
Integration with R or other statistical packages
Endeca
1.8
Report sharing and collaboration
Endeca
2.7

Access Control and Security

Endeca
8.2
Multi-User Support (named login)
Endeca
8.2
Role-Based Security Model
Endeca
8.2
Multiple Access Permission Levels (Create, Read, Delete)
Endeca
8.2

Mobile Capabilities

Endeca
8.2
Responsive Design for Web Access
Endeca
8.2
Dedicated iOS Application
Endeca
8.2
Dedicated Android Application
Endeca
8.2
Dashboard / Report / Visualization Interactivity on Mobile
Endeca
8.2

Application Program Interfaces (APIs) / Embedding

Endeca
4.7
REST API
Endeca
4.5
Javascript API
Endeca
6.4
iFrames
Endeca
5.5
Java API
Endeca
5.5
Themeable User Interface (UI)
Endeca
3.6
Customizable Platform (Open Source)
Endeca
2.7

Pros

  • Provides exact, correct counts of items in its dimensions.
  • Allows for flexible, out-of-the-box boosting of content (based on combo of any/all of: user profile, date, dimension being browsed and search keyword).
  • It has a reasonably good admin interface for the administration of boosting/promotion rules for the business user.
No photo available

Cons

  • Dynamically-generated dimension values can be messy, hard to control.
  • Pipelines can get quite complicated very quickly unless the data is carefully organized beforehand.
  • Scalability may be an issue since I don't believe there's support for more than two MDEX servers for a particular index (I could be wrong about this, but this is what the config file implies).
  • There's no easy way to search multiple indices at once.
No photo available

Likelihood to Renew

Endeca7.4
Based on 12 answers
I would love to but unfortunately I'm not in the position to make that decision.
Kesha Merisier profile photo

Usability

Endeca7.0
Based on 1 answer
The system itself is very usable, and with proper training is very sensible in its organization and method of operation. There are some downsides in initial setup in the way things are imported (or not in some cases) in setting up properties and dimensions. Overall however it's amazingly flexible in terms of the content it can index and make available for search.
No photo available

Support

Endeca8.0
Based on 1 answer
Support has been very good, and the trainers for the various Endeca courses have all been very willing to help long after the classes have been completed, so in the instances where we're waiting on support from Oracle, it's often that the members of their training arm can help us out as well.
No photo available

In-Person Training

Endeca8.0
Based on 1 answer
The training is actually really good, and absolutely necessary - although this is software that has great documentation, the documentation itself is so vast, that it would be difficult to learn haphazardly, not to mention being incredibly time consuming to do so. Online training probably would have been fine except for the fact that having someone look over your shoulder to see where you're going wrong is helpful. This also allowed our team to sit in a single room and converse about functionality, etc. that would have been difficult to facilitate via an online class.
No photo available

Online Training

Endeca9.9
Based on 2 answers
We did some online Q&A with the Oracle team, but I would definitely recommend doing an in person class if you have a large team that will be attending - there's definitely no replacements for a large class of technically oriented staff members who can drive conversation about specific topics that might surface.
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Implementation

Endeca8.0
Based on 1 answer
There were some features we were hoping to get implemented in this particular release of Endeca, but were unable to facilitate those requirements due mostly to timeline. Having seen several other implementations, we will definitely have future iterations to add functionality and improve upon our implementation of Endeca. For the time being, we are satisfied with our implementation as it turned out.
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Alternatives Considered

I described it earlier. Again, Solr is much simpler to learn, use and develop, much more intuitive. As an open source resource, Solr is a great tool. And because of adoption by IBM WebSphere Commerce, the decision to abandon Endeca is easy
Allan Xu profile photo

Return on Investment

  • Increased ability to find site content directly leading to conversion
  • Ability to supply targeting content in a more affective manner allowing tailoring of customer experience
  • Automation of indexing of content
No photo available

Pricing Details

Endeca

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details