Disappointed with Endeca!
March 28, 2014
Disappointed with Endeca!
Score 4 out of 10
Vetted Review
Verified User
Software Version
6.1.5
Modules Used
- workbench
- page builder
- rule manager
Overall Satisfaction
It is the search tool that we used for a large eCommerce retailer. We also utilize its rule manager, pagebuilder to build the site.
A later version was used in another team which was building an eCommerce site for another large retailer. The experience manager is used more often.
A later version was used in another team which was building an eCommerce site for another large retailer. The experience manager is used more often.
Pros
- Basic search function, performance is good.
- Rule manager is a rich feature that others do not offer.
- XQuery is a powerful tool. Which allows you to exercise more logic one the server side.
Cons
- Page builder. Adobe CQ5 is taking a better lead in this area with a simpler, much more intuitive offering.
- Endeca's page builder is disappointing, hard to use. We used it to build the site, but the the client rarely uses it. It is just too complicated.
- Partial update is a pain. The earlier version actually kills the application. We have to stop the partial update, which is very inconvenient.
- Steep learning curve.
- It is a searching tool, and hard to estimate its impact on conversion.
- It does its job regarding better searching; In terms of efficiency, it's hard to say: it has big learning curve. It requires a dedicated Endeca developer to work on it.
- Compared to Solr, it is way too complicated.
- solr
I described it earlier. Again, Solr is much simpler to learn, use and develop, much more intuitive. As an open source resource, Solr is a great tool. And because of adoption by IBM WebSphere Commerce, the decision to abandon Endeca is easy.
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