Likelihood to Recommend Best fit for this product: - Advanced or Sophisticated Enterprise Search platform: If you spend effort on your search capabilities, Endeca is the tool. - If you are looking for capabilities to search and navigate similar to a relational-database system, then Endeca is not the best fit. - If you are spending effort to drive customer experience, especially around customer interaction with your web application, Endeca can help with that in a multichannel environment.
Read full review Qrvey is an excellent solution for AWS-based customers looking to add embedded analytics functionality. It is cloud-native and good at scaling. There are BI solutions with greater depth in particular areas (chart types, custom metrics), but Qrvey has an unmatched level of customizability for embedded use cases. Many APIs are also exposed and documented, making them easy to integrate into a data ecosystem.
Read full review Pros Provides exact, correct counts of items in its dimensions. Allows for flexible, out-of-the-box boosting of content (based on combo of any/all of: user profile, date, dimension being browsed and search keyword). It has a reasonably good admin interface for the administration of boosting/promotion rules for the business user. Read full review The platform deploys to our AWS instance which gave us the ability to manage ourselves The feature of easily embedding visualizations into other applications The powerful features like workflow automation Read full review Cons Endeca's page builder is not fit to be an enterprise product - it is just BAD! It is not easy for a non-user to understand Endeca quickly Multi-index search (or any complex search implementation) is not easy to setup in Endeca Read full review Merges between heterogenous datasets can occasionally be problematic The dashboards/pages are already very powerful, but more interactive elements would always be welcome. The administration of a Qrvey instance and underlying datastore can sometimes be complex, but the Admin app helps make this a smooth process. Read full review Likelihood to Renew If the solution is implemented well and the business understands the purpose of the Endeca stack, it offers a great way for a business to explore and benefit from its existing data. From my experience, the Endeca solution has exposed data patterns to a business that were not thought about or explored before because of the lack of available tools to properly expose these patterns
Read full review Usability The system itself is very usable, and with proper training is very sensible in its organization and method of operation. There are some downsides in initial setup in the way things are imported (or not in some cases) in setting up properties and dimensions. Overall however it's amazingly flexible in terms of the content it can index and make available for search.
Read full review Support Rating Support has been very good, and the trainers for the various Endeca courses have all been very willing to help long after the classes have been completed, so in the instances where we're waiting on support from Oracle, it's often that the members of their training arm can help us out as well.
Read full review In-Person Training The training is actually really good, and absolutely necessary - although this is software that has great documentation, the documentation itself is so vast, that it would be difficult to learn haphazardly, not to mention being incredibly time consuming to do so. Online training probably would have been fine except for the fact that having someone look over your shoulder to see where you're going wrong is helpful. This also allowed our team to sit in a single room and converse about functionality, etc. that would have been difficult to facilitate via an online class.
Read full review Online Training We did some online Q&A with the Oracle team, but I would definitely recommend doing an in person class if you have a large team that will be attending - there's definitely no replacements for a large class of technically oriented staff members who can drive conversation about specific topics that might surface.
Read full review Implementation Rating There were some features we were hoping to get implemented in this particular release of Endeca, but were unable to facilitate those requirements due mostly to timeline. Having seen several other implementations, we will definitely have future iterations to add functionality and improve upon our implementation of Endeca. For the time being, we are satisfied with our implementation as it turned out.
Read full review Alternatives Considered Oracle Endeca was the best option that we evaluated by far. It gave us the most flexibility and ability to meet our objectives and had features that were not offered by the competing products we evaluated, but which we very much wanted, and this was why we decided to go with Oracle Endeca versus another platform
Read full review Read full review Return on Investment It is a searching tool, and hard to estimate its impact on conversion. It does its job regarding better searching; In terms of efficiency, it's hard to say: it has big learning curve. It requires a dedicated Endeca developer to work on it. Compared to Solr, it is way too complicated. Allan Xu Sr Software Developer, Team Lead
Read full review In one implementation, Qrvey helped our customer quickly achieve feature parity with competitors, reducing churn. Read full review ScreenShots