Energage in Exton offers their employee engagement emphasizing employee feedback and surveys that support employees feeling heard and understood, and also touting some employee recognition features.
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Workday Peakon Employee Voice
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Workday Peakon Employee Voice offers continuous listening and AI-powered insights, blending
sentiment with HCM data to drive engagement, cultural change, and retention.
Energage knows which areas to assess and how to word the questions so that employees understand and can share their true feelings without fear of their identity being shared, without concern that they need to sound professional (which allows them to save time and not get frustrated with the fact that they're "wasting time on another survey," and also in a way that makes employees feel as though they're participating in the improvement of the company. That is to say, that their feedback matters, it will be heard, and it will be implemented into the leadership's formulation of future decisions.
Peakon is a great solution whether you are thinking of pulsing your employees weekly, monthly, or even yearly. The solution provides great dashboards, easy reporting, on the fly segmentation creation, and ways to really dive deep into your people data. I think it's a bit expensive for very early-stage companies, so I would love to see them create a startup/early-stage version or pricing because it has become an invaluable tool for any size company.
Peakon looks beautiful and feels very light, which is comforting when you're (potentially) giving negative feedback and feel anxious. The emails are friendly and the survey is super clean.
The surveys are very easy to navigate. You can answer as many or as few questions as you like, skipping forward and backward, and choosing to provide comments when you want. It's low pressure and feels flexible.
The HR department is able to respond to your comments. You can then have a back and forth conversation while remaining anonymous. This really helps employees further explain and contextualize their survey comments without identifying themselves personally.
The only area of improvement may be streamlining the emails they send out after the surveys have been tabulated and the information is available. We usually just want the report and because Energage does such a good job compiling it via the dashboard and the graphics, our company doesn't have a need for further tools and promotion tips. It can get confusing when there's too many options to share and/or best practices to follow.
SurveyMonkey is a great survey tool that also allows responders to stay anonymous, but I think Peakon is more effective for corporate feedback. It offers more reports and analytics specifically for HR and feels more professional. We often use SurveyMonkey for more lighthearted surveys (e.g., what to eat for team lunch) while keeping Peakon for employee feedback.
When we moved to WFH due to COVID, we use Peakon a regular basis to understand what employees are thinking. We lost the serendipity of talking to people during chance encounters in the office, Peakon has replaced those conversations.
We saw an incredible year in spite of COVID, while there are so many internal and external factors contributing to that success, we can see that having engaged and happy employees has an impact on our business. We also see what happens when they are not engaged or happy.
