Item: Energage
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Energage once a year to conduct our companywide employee survey. It is the only third-party company we use to evaluate our employee's job satisfaction and how the company is meeting the needs from the perspective of professional growth, management, training, cultural and benefits, and other similar categories of which combine to formulate an employee's overall morale. Each year, we find the data Energage pulls invaluable in informing our company where we're doing well and where we can improve.

Pros and Cons

Their team answers one-off questions with immediacy, thoroughness and a personal touch. Every one I have communicated with at Energage could not be nicer.
Their questionnaires are quick, to-the-point yet they cover all areas of work life which makes it easy to motivate our employees to complete them.

The only area of improvement may be streamlining the emails they send out after the surveys have been tabulated and the information is available. We usually just want the report and because Energage does such a good job compiling it via the dashboard and the graphics, our company doesn't have a need for further tools and promotion tips. It can get confusing when there's too many options to share and/or best practices to follow.

Return on Investment

It's helped with recruiting. Candidates see the Top Workplaces icon on our website or they read the article and they trust that we really are a Top Workplace based on the information Energage helped compile.
The impact internally is immense. Our leadership pulls direct data and comments from Energage's surveys and uses it to inform their decisions and goals. The leadership also cites what our employees told us to explain why we're doing certain things as a company. There's always alignment shared when possible so employees know their feedback matters.

Alternatives Considered

We've yet to look into any options other Energage because we've felt Energage has completely covered our needs over the years.

Key Insights

Do you think Energage delivers good value for the price?

Yes

Are you happy with Energage's feature set?

Yes

Did Energage live up to sales and marketing promises?

Yes

Did implementation of Energage go as expected?

Yes

Would you buy Energage again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365), Google Analytics 360 (formerly Google Analytics Premium), Dropbox

Likelihood to Recommend

Energage knows which areas to assess and how to word the questions so that employees understand and can share their true feelings without fear of their identity being shared, without concern that they need to sound professional (which allows them to save time and not get frustrated with the fact that they're "wasting time on another survey," and also in a way that makes employees feel as though they're participating in the improvement of the company. That is to say, that their feedback matters, it will be heard, and it will be implemented into the leadership's formulation of future decisions.

Survey Says... Energage Delivers!

Overall Satisfaction with Energage