Energage vs. Sparkbay

Energage knows which areas to assess and how to word the questions so that employees understand and can share their true feelings without fear of their identity being shared, without concern that they need to sound professional (which allows them to save time and not get frustrated with the fact that they're "wasting time on another survey," and also in a way that makes employees feel as though they're participating in the improvement of the company. That is to say, that their feedback matters, it will be heard, and it will be implemented into the leadership's formulation of future decisions.

Incentivized

Sparkbay is perfect to keep an eye on the company's engagement level and collect employee general feedback. However it does not replace good one-on-ones.

• Customer Service
• Clarity
• Simplicity

Incentivized

• The software is very easy to work with. We're able to visualize our engagement data in versatile reports, getting key insights for the whole company.
• The team reports save time in knowing right off the bat how your team is feeling without having to wait for the next one-on-one.
• The customer support team is very responsive and we always get answers to our questions.

• The only area of improvement may be streamlining the emails they send out after the surveys have been tabulated and the information is available. We usually just want the report and because Energage does such a good job compiling it via the dashboard and the graphics, our company doesn't have a need for further tools and promotion tips. It can get confusing when there's too many options to share and/or best practices to follow.

Incentivized

• They provided a training session only to managers. I think they should've invited employees too on a voluntary basis.

We've yet to look into any options other Energage because we've felt Energage has completely covered our needs over the years.

Incentivized

• Ability to win awards for recruiting
• Ability to compile strengths and weaknesses
• Ability to create an agenda for the corporate team

Incentivized

• Ability to develop targeted initiatives.
• Increase employees' general happiness.