EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…
$12.74
per month per user
Pricing
EngageBay
Editions & Modules
FREE
$0
per month per user
BASIC
$12.74
per month per user
GROWTH
$42.49
per month per user
PRO
$84.99
per month per user
Offerings
Pricing Offerings
EngageBay
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
—
More Pricing Information
Community Pulse
EngageBay
Considered Both Products
EngageBay Inc.
Verified User
Chose EngageBay
Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
No answers on this topic
Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
No answers on this topic
Implementation went as expected
No answers on this topic
Features
EngageBay
Sales Force Automation
Comparison of Sales Force Automation features of EngageBay
Feature
EngageBay
8.2
1 Ratings
5% above category average
Customer data management / contact management
10.01 Ratings
Workflow management
10.01 Ratings
Opportunity management
8.01 Ratings
Integration with email client (e.g., Outlook or Gmail)
5.01 Ratings
Contract management
8.01 Ratings
Interaction tracking
8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of EngageBay
Feature
EngageBay
8.5
1 Ratings
10% above category average
Case management
7.01 Ratings
Help desk management
10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of EngageBay
Feature
EngageBay
10.0
1 Ratings
26% above category average
Lead management
10.01 Ratings
Email marketing
10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of EngageBay
Feature
EngageBay
9.0
1 Ratings
16% above category average
Task management
10.01 Ratings
Billing and invoicing management
8.01 Ratings
Reporting
9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of EngageBay
Feature
EngageBay
7.5
1 Ratings
2% below category average
Pipeline visualization
8.01 Ratings
Customizable reports
7.01 Ratings
Customization
Comparison of Customization features of EngageBay
Feature
EngageBay
7.5
1 Ratings
2% below category average
Custom fields
10.01 Ratings
Scripting environment
5.01 Ratings
Security
Comparison of Security features of EngageBay
Feature
EngageBay
10.0
1 Ratings
17% above category average
Single sign-on capability
10.01 Ratings
Role-based user permissions
10.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of EngageBay
I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
