Engagement Multiplier vs. Nexthink

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Engagement Multiplier
Score 8.0 out of 10
N/A
Engagement Multiplier is an employee engagement platform that uncovers the hidden insights in a business and provides the framework to make effective change. The solution offers a 10-minute Benchmark Assessment that will assess a company's current engagement level and solicit suggestions from employees to help improve engagement. The Benchmark Assessment provides in-depth data and visual representations to help users spot problem areas in a business and create realistic action plans to…
$0
One Full Benchmark Assessment
Nexthink
Score 7.4 out of 10
N/A
Nexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.N/A
Pricing
Engagement MultiplierNexthink
Editions & Modules
Free Trial
$0
One Full Benchmark Assessment
Full Access
$5
per user, per month
No answers on this topic
Offerings
Pricing Offerings
Engagement MultiplierNexthink
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Engagement MultiplierNexthink
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Engagement MultiplierNexthink
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Enterprises
Nexthink
Nexthink
Score 7.4 out of 10
Cisco ThousandEyes
Cisco ThousandEyes
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All AlternativesView all alternativesView all alternatives
User Ratings
Engagement MultiplierNexthink
Likelihood to Recommend
-
(0 ratings)
9.1
(12 ratings)
User Testimonials
Engagement MultiplierNexthink
Likelihood to Recommend
Engagement Multiplier
No answers on this topic
Nexthink
I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
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Pros
Engagement Multiplier
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Nexthink
  • It allows for an IT department to be proactive with finding/solving issues before they happen
  • It allows for a company to have a great tool for engaging with end users using campaigns/surveys
  • It shows the full overall picture of a device/network connections when troubleshooting user issues.
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Cons
Engagement Multiplier
No answers on this topic
Nexthink
  • The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
  • Some useful features are only available to cloud customers.
  • Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.
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Alternatives Considered
Engagement Multiplier
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Nexthink
Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.
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Return on Investment
Engagement Multiplier
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Nexthink
  • SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
  • Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.
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ScreenShots

Engagement Multiplier Screenshots

Screenshot of Engagement Dashboard - see where your organization stands and track improvement over time.Screenshot of Comparison Dials - quickly spot problem areas in your company and understand where to take focused action.Screenshot of Use our platform on any device!Screenshot of Secure Follow-Up - this feature allows you to confidentially respond to anonymous employee feedback.Screenshot of Suggestion Box - this allows employees to anonymously submit suggestions ranging from ideas about organizational change to team bonding suggestions.Screenshot of

Nexthink Screenshots

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