TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Engine Yard

    Score8 out of 10
    N/AEngine Yard is a platform-as-a-service solution allowing developers to plan, build, deploy, and manage applications in the cloud. Engine Yard also provides services for deployment, managing AWS, supporting databases, and microservices & container development.

    $800

    Per Month Per Cluster

    MadCap Flare

    Score8.6 out of 10
    N/AMadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.

    $167

    per month

    Pricing
    Engine YardMadCap Flare
    Editions & Modules
    Platform
    $800.00
    Per Month Per Cluster
    MadCap Central
    $1,500
    per year
    MadCap Flare
    $1,999
    per year
    MadCap AMS
    $2,999
    per year
    Offerings
    Pricing Offerings
    Engine YardMadCap Flare
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Includes a 12-month Platinum-level Maintenance Plan.
    More Pricing Information
    Community Pulse
    Engine YardMadCap Flare
    Considered Both Products
    Engine Yard
    No answer on this topic
    MadCap Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Engine YardMadCap Flare
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Engine YardMadCap Flare
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.2
    (5 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    6.4
    (2 ratings)
    User Testimonials
    Engine YardMadCap Flare
    Likelihood to Recommend
    Engine Yard
    It is best for rapidly getting your application to the cloud without worrying about standing up cloud infrastructure
    Incentivized
    Read full review
    MadCap Software
    MadCap Flare has its problems, but it serves our team well as an authoring software. This would not be the case if we needed to regularly collaborate on articles, as Flare is prone to conflict issues when another person dares to breathe near an open topic. When working individually, though, it's fine. I'd love to see improvements to design, performance, and stability, but Flare remains one of the best softwares on the market for our needs as an authoring team. MadCap Central is well-suited to internal reviewing when every member is comfortable with Flare (the errors it tends to introduce set aside). SMEs, though, tend to find it hard to use. It's cluttered, some styles don't render, and it just seems like a failed attempt to reproduce Google Docs. I'd love to see improvements there, to help get our SMEs to want to use Central.
    Incentivized
    Read full review
    Pros
    Engine Yard
    • Quick deployments
    • Easily integrate your code from GitHub
    • Ability to recover site quickly to different zone when AWS has a widespread outage
    Incentivized
    Read full review
    MadCap Software
    • Single-sourcing
    • Branching (GIT)
    • Publishing and hosting
    Read full review
    Cons
    Engine Yard
    • Embracing new Amazon Web Servicess(AWS) features
    • Security groups need more granularity
    • Audit trails of what happens by who in environment, especially when VM is deleted
    Incentivized
    Read full review
    MadCap Software
    • I use it on a mac with windows parallel and it can be so buggy and laggy.
    • I would love it if the software was entirely cloud-based, like Google Docs.
    • Reviewing in Central is not a good experience, need better review functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    Engine Yard
    Ease of use
    Incentivized
    Read full review
    MadCap Software
    No answers on this topic
    Usability
    Engine Yard
    No answers on this topic
    MadCap Software
    MadCap Flare is in desperate need of an overall redesign. It relies heavily on dozens and dozens of tiny buttons that contain dozens of nested features. Clicking the wrong button can cause your software to freeze and crash. Building targets can be an absolute mystery, as far as all the files involved. It also has a tendency to freeze and crash. There's typically a huge learning curve for new hires who've never used it--nothing is intuitive.
    Incentivized
    Read full review
    Alternatives Considered
    Engine Yard
    More closely aligns to native AWS
    Incentivized
    Read full review
    MadCap Software
    MadCap software does offer quite a few more technical features than Google Drive, but the user experience is far inferior. Google Drive is much less buggy to work with, and it's much more accessible. MadCap only being available on Windows operating systems makes it difficult to work with teammates who may not have such a device available.
    Incentivized
    Read full review
    Return on Investment
    Engine Yard
    • Positive in the sense that we can deploy new applications quickly for MVP
    Incentivized
    Read full review
    MadCap Software
    • We haven't measured this specifically
    Read full review
    ScreenShots

    MadCap Flare Screenshots

    Product screenshotProduct screenshot