Entrata vs. SkySlope

As an all-in-one solution (website, email marketing, SMS, online inventory management, leasing data, renter management), Entrata is very effective and provides solid integration with ILS (internet leasing services like Apartments.com and Zillow) for pushing out data updates. However, Entrata's website solution is turnkey, and lacks customization features standard in any generic CMS, requiring a redesign and new site template to just add new content.

Incentivized

If you don't want to spend months learning clumsy apps that are not user friendly, then get SkySlope

• I send customer communications almost exclusively through Entrata because everything ports into a customer activity log. It's simple and great for record keeping.
• Invoices and payments can be handled from start to finish within Entrata. Expenses port directly into the property budget, allowing users to make informed buying decisions.
• Within Entrata, a prospective customer can move from expressing initial interest to applying, signing a lease, and eventually renewing a lease. All documents and activity are housed within that customer's profile. It is the cleanest and most efficient method of leasing that I've encountered.

Incentivized

• Broker compliance checklists
• Email to upload documents
• Emailing documents out of system
• eSignature

Incentivized

• Website editing and content customization.
• The user interface could be much more user-friendly and intuitive. Tools are disjointed, and some reports and integrations are several click-layers deep and not as accessible as they should be.
• The integration with Google Analytics and Google Tag Manager for event tracking on-site is severely limited and lacking.

Incentivized

• Their task manager is not good at all. It is clunky and not very intuitive. In principle, I like the ability to assign tasks to new transactions, but overall this functionality lacks.
• If a file is created, it canNOT be deleted. This is very annoying in the case of accidental file creation; it jumbles the archive. Seems like a very easy thing to implement, but support said there isn't currently a way.
• The quick audit function is great when files are new, but it is not available for completed files to do the final review. Again an easy implement you would think, but not having this makes reviewing files in the final stages very clunky. It takes forever. Support gave me a workaround, so that helps.

Incentivized

I get in, do what I need to do quickly and get out, the reports are helpful for end of year.

I've used Entrata with three companies, all of whom have had an in-house liaison to the company. Consequently, I haven't had to work directly with Entrata support on very many occasions. However, I have personally seen feature requests added to the platform in a timely manner. That kind of service is rare in this industry.

Incentivized

They have always been quick to respond to any potential issues I may be having.

Incentivized

The one competitor with whom I have significant experience is OneSite. Simply put, Entrata is better at every single thing. It has a cleaner, more aesthetically pleasing interface. It is more intuitive. It functions better in more browsers. It has more property management tools and more functions available to customers.

Incentivized

SkySlope just has a lot more functionality over this software. All three have a comparable digital signature and templating capabilities. but SkySlope has many additional purposes. I have not found another software like it. Other software I demo-ed was not even close, so SkySlope seems to have the market cornered, but I haven't evaluated again for a couple of years.

Incentivized

• Entrata has helped keep our budgeting in order and has made it simple to generate financial reports.

Incentivized

• In our experience, we can't use the system at all as it is overcomplicated
• In our experience, our accounts were never setup correctly from day 1
• In my opinion, waste of energy, time, and money.