EOXS ERP vs. Epicor Eclipse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EOXS ERP
Score 9.0 out of 10
N/A
EOXS embodies the philosophy of “Steel Meeting Technology” giving steel business the boost it deserves. The vendor states their mission is to empower SMB enterprises on their journey to digital transformation. By delivering business solutions that explain complex problems in a beautifully uncomplicated way. EOXS's ERP is a customizable business software solution. That was curated considering the lack of digitalization of steel businesses having great reliance on spreadsheets. It's a business…N/A
Epicor Eclipse
Score 8.9 out of 10
N/A
Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.N/A
Pricing
EOXS ERPEpicor Eclipse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EOXS ERPEpicor Eclipse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EOXS ERPEpicor Eclipse
Top Pros
Top Cons
Features
EOXS ERPEpicor Eclipse
Payroll Management
Comparison of Payroll Management features of Product A and Product B
EOXS ERP
8.5
2 Ratings
16% above category average
Epicor Eclipse
8.5
3 Ratings
16% above category average
Pay calculation7.52 Ratings10.01 Ratings
Benefit plan administration8.02 Ratings9.01 Ratings
Direct deposit files8.02 Ratings8.73 Ratings
Customization
Comparison of Customization features of Product A and Product B
EOXS ERP
8.7
2 Ratings
18% above category average
Epicor Eclipse
7.2
9 Ratings
1% below category average
API for custom integration8.52 Ratings7.87 Ratings
Plug-ins9.02 Ratings6.79 Ratings
Security
Comparison of Security features of Product A and Product B
EOXS ERP
8.5
2 Ratings
5% above category average
Epicor Eclipse
7.8
14 Ratings
4% below category average
Single sign-on capability8.02 Ratings8.09 Ratings
Role-based user permissions9.02 Ratings7.514 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
EOXS ERP
8.8
2 Ratings
23% above category average
Epicor Eclipse
6.6
16 Ratings
5% below category average
Dashboards10.02 Ratings6.711 Ratings
Standard reports8.02 Ratings6.416 Ratings
Custom reports8.52 Ratings6.916 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
EOXS ERP
8.3
2 Ratings
9% above category average
Epicor Eclipse
7.2
15 Ratings
6% below category average
Accounts payable8.52 Ratings6.915 Ratings
Accounts receivable7.52 Ratings6.813 Ratings
Global Financial Support8.02 Ratings7.17 Ratings
Primary and Secondary Ledgers8.02 Ratings7.26 Ratings
Journals and Reconciliations9.02 Ratings7.310 Ratings
Configurable Accounting8.52 Ratings8.38 Ratings
Standardized Processes8.52 Ratings6.710 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
EOXS ERP
8.1
2 Ratings
3% above category average
Epicor Eclipse
7.1
17 Ratings
10% below category average
Inventory tracking8.02 Ratings7.417 Ratings
Automatic reordering8.52 Ratings6.715 Ratings
Location management7.52 Ratings7.717 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
EOXS ERP
8.2
2 Ratings
5% above category average
Epicor Eclipse
7.4
17 Ratings
5% below category average
Pricing7.52 Ratings7.317 Ratings
Order entry8.52 Ratings7.717 Ratings
Credit card processing8.02 Ratings8.014 Ratings
Cost of goods sold8.02 Ratings7.816 Ratings
Order Orchestration8.02 Ratings7.413 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
EOXS ERP
8.5
2 Ratings
14% above category average
Epicor Eclipse
7.2
13 Ratings
3% below category average
Billing Management9.52 Ratings6.911 Ratings
Cash and Asset Management7.52 Ratings7.48 Ratings
Travel & Expense Management7.52 Ratings7.36 Ratings
Budgetary Control & Encumbrance Accounting9.02 Ratings6.15 Ratings
Period Close7.52 Ratings7.511 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
EOXS ERP
8.2
2 Ratings
8% above category average
Epicor Eclipse
5.7
9 Ratings
29% below category average
Budgeting and Forecasting9.02 Ratings6.86 Ratings
Project Costing8.02 Ratings7.26 Ratings
Cost Capture8.52 Ratings6.26 Ratings
Capital Project Management8.02 Ratings6.05 Ratings
Customer Contract Compliance8.02 Ratings7.75 Ratings
Project Revenue Recognition8.02 Ratings7.04 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
EOXS ERP
8.8
2 Ratings
25% above category average
Epicor Eclipse
6.4
6 Ratings
7% below category average
Project Planning and Scheduling7.52 Ratings6.63 Ratings
Task Insight for Project Managers9.02 Ratings5.73 Ratings
Project Mobile Functionality9.02 Ratings6.42 Ratings
Definable Resource Pools9.52 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
EOXS ERP
8.3
2 Ratings
9% above category average
Epicor Eclipse
8.0
2 Ratings
6% above category average
Award Lifecycle Management8.52 Ratings8.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
EOXS ERP
8.6
2 Ratings
21% above category average
Epicor Eclipse
6.1
9 Ratings
13% below category average
Bids Analyzed and Compared9.02 Ratings5.16 Ratings
Contract Authoring8.52 Ratings6.82 Ratings
Contract Repository7.02 Ratings4.83 Ratings
Requisitions-to-Purchase Orders Integrated9.52 Ratings6.94 Ratings
Supplier Management9.02 Ratings6.84 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
EOXS ERP
9.1
2 Ratings
33% above category average
Epicor Eclipse
4.5
4 Ratings
37% below category average
Risk Repository8.52 Ratings2.72 Ratings
Control Management9.52 Ratings6.22 Ratings
Control Efficiency Assessments9.02 Ratings4.51 Ratings
Issue Detection10.02 Ratings4.12 Ratings
Remediation and Certification8.52 Ratings3.82 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
EOXS ERP
8.7
2 Ratings
24% above category average
Epicor Eclipse
4.9
11 Ratings
33% below category average
Transportation Planning and Optimization9.02 Ratings4.36 Ratings
Transportation Execution Management9.02 Ratings4.26 Ratings
Trade and Customs Management8.52 Ratings4.12 Ratings
Fulfillment Management8.52 Ratings6.32 Ratings
Warehouse Workforce Management8.02 Ratings6.34 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
EOXS ERP
8.4
2 Ratings
11% above category average
Epicor Eclipse
5.0
3 Ratings
40% below category average
Production Process Design8.52 Ratings4.52 Ratings
Production Management8.52 Ratings5.73 Ratings
Configuration Management8.52 Ratings6.41 Ratings
Work Execution8.02 Ratings5.43 Ratings
Manufacturing Costs9.52 Ratings4.83 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
EOXS ERP
8.6
2 Ratings
17% above category average
Epicor Eclipse
5.7
13 Ratings
24% below category average
Forecasting9.02 Ratings6.112 Ratings
Inventory Planning8.02 Ratings6.611 Ratings
Performance Monitoring9.52 Ratings5.69 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
EOXS ERP
9.1
2 Ratings
23% above category average
Epicor Eclipse
6.2
7 Ratings
16% below category average
Proposal Management9.52 Ratings5.93 Ratings
Product Master Data Management9.02 Ratings6.43 Ratings
Best Alternatives
EOXS ERPEpicor Eclipse
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EOXS ERPEpicor Eclipse
Likelihood to Recommend
9.0
(2 ratings)
4.7
(17 ratings)
Likelihood to Renew
-
(0 ratings)
4.3
(3 ratings)
Usability
10.0
(2 ratings)
7.3
(1 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.5
(2 ratings)
5.5
(1 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
4.5
(1 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(1 ratings)
Product Scalability
-
(0 ratings)
4.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
EOXS ERPEpicor Eclipse
Likelihood to Recommend
EOXS
I've just started to explore EOXS and I am blown away by how robust this software is. It has everything you need to stay on top of your HR, accounting, and client management. I'm looking forward to where this company is going and am excited about its roadmap.
The team behind EOXS seems very passionate about creating a great experience for all of its users. They are quick to answer questions and provide support.
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Epicor Software
Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
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Pros
EOXS
No answers on this topic
Epicor Software
  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
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Cons
EOXS
No answers on this topic
Epicor Software
  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
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Likelihood to Renew
EOXS
No answers on this topic
Epicor Software
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
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Usability
EOXS
Overall a positive experience, with constant and rapid improvements and new features! The software is full-featured and priced well when compared to older alternatives. The team at EOXS is very responsive
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Epicor Software
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
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Reliability and Availability
EOXS
No answers on this topic
Epicor Software
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
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Performance
EOXS
No answers on this topic
Epicor Software
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
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Support Rating
EOXS
They are quick to answer questions and provide support
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Epicor Software
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
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In-Person Training
EOXS
No answers on this topic
Epicor Software
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
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Online Training
EOXS
No answers on this topic
Epicor Software
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
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Implementation Rating
EOXS
No answers on this topic
Epicor Software
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
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Alternatives Considered
EOXS
No answers on this topic
Epicor Software
Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
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Scalability
EOXS
No answers on this topic
Epicor Software
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
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Return on Investment
EOXS
No answers on this topic
Epicor Software
  • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
  • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
  • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
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