EOXS ERP vs. Epicor Kinetic

I've just started to explore EOXS and I am blown away by how robust this software is. It has everything you need to stay on top of your HR, accounting, and client management. I'm looking forward to where this company is going and am excited about its roadmap.
The team behind EOXS seems very passionate about creating a great experience for all of its users. They are quick to answer questions and provide support.

I think it depends on the industry and complexity of the company. In our situation, we primarily use Epicor for financials, in a relatively simple manner. I don't think that Epicor is the most intuitive or simple to set up for our situation. I think Epicor is better suited for its target industry of manufacturing, where building out the multiple layers let's Epicor's strengths come to bear.

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• MRP Processing, PO Suggestion processing and maintaining Inventory/Accounting cost consistency.
• Freighting with speed and precision allows us to ship on time with over 10 shipping stations they all run seamlessly.
• Using ECM, we've streamlined our AP Invoicing process and increased our teams throughput at least 2x with more speed projected.
• Using Co-Parts with Advanced Production, we've increased inventory accuracy and accounting for parts cost in a more transparent way.

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• In Application Studio, there are quite a few things that you just have to know in order to really get it to work right. Such as when you are updating a dataview you have to save them refresh and then go back to the wizard to get the added fields that you may have added from a BAQ.
• When running MRP it has a tendency to stall or not finish on occasion. This is a problem as we do not get any PO Suggestions when this happens.

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Easy to use, reliable, known product, best product configurator, Epicor continues to offer improvements every year.

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Overall a positive experience, with constant and rapid improvements and new features! The software is full-featured and priced well when compared to older alternatives. The team at EOXS is very responsive

There is always room for improvement! I've used Great Plains ERP/MS Dynamics and Epicor my entire career. both do some things really well. Both could learn from each other. The KInetic user interface is much better than the classic windows overall. Please keep adding more functionality to the core financials!!! You need the accountants to be on your side.

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Invited by TrustRadius (TR) on Vendor's Behalf

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They are quick to answer questions and provide support

If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.

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Independently Invited by TrustRadius

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Most of my histories with SAP directly. I didn't really have any negative experiences. The only thing I could say is that I always had to go to somebody else to solve the problem that I can solve first person now with Epicor Kinetic.

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Using the word Scalability usually implies an increase of use, or adding the use of other features. Making the product put to good/proper use for small companies without the need for full-time support, whilst integrity is maintained it is an entirely different topic. In my view, the current company may have acquired a full truck with options, where initially a small pick-up may have been better suited.

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• We have increased our lead time of orders by about a week.
• We have increased our output of product by 10% with the same amount of staff.
• We were able to leverage Kinetic to optimize our business while moving two facilities.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info