Epicor ERP, a great choice for manufacturing companies.
August 29, 2018

Epicor ERP, a great choice for manufacturing companies.

Jack Pennypacker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Epicor ERP On-Premises, Version 10 or later versions

Overall Satisfaction with Epicor ERP

We use Epicor ERP across all departments here at Baxter. We are able to do Sales, manage our inventory, purchasing, manufacturing, and handle all functions of accounting using Epicor. We made the decision to go with Epicor in 2008, and went live on January 1, 2010. We have upgraded the software a few times and love the improvements that Epicor continues to make with the software.

Pros

  • Epicor has the best product configurator that I have seen on the market. This was one of the main reasons we went with Epicor, and have not been disappointed at all.
  • Epicor is also one of the easiest ERP system to learn, and has many ways for users to get training. Epicor University, on-line courses, or class room settings, also user conference every year, and user support groups.
  • The Enterprise search ability in Epicor is great, can find parts, customers, suppliers, etc. so easily. And if you can't remember where a report or task that you want to do is on the menu, you can search for that also.

Cons

  • It is hard for me to think of something I don't like. However, the physical inventory process could be done better. It doesn't work for us as we use what are called phantom assemblies, and I have not found any ERP system that handles that out of the box correctly.
  • We have been able to lower our monthly inventory, increase the production, and lower the promise dates, and have increased our ROI.
We do not use Epicor for monitoring any of our machines at this time, nor do we use the analytics that is available with it.
We use Epicor mainly for manufacturing, and in that area, we have seen great improvements. Higher quality, less part outages, increased production, and a safer work place.
We run on premise at this time, as we are located outside a small town, the internet connection reliability is lower than we like. So staying on premise for now, but as things are improving, I do see a cloud deployment down the road. This flexibility is great, as we move forward, it is important that our ERP vendor be ready for what we would need before we are at that point. Epicor is ready and continues to improve and add features and options that we will need as we move forward.
We use Epicor pretty much straight out of the box, Epicor has a lot of flexibility on how you set it up, and how you use it. Costing methods, or if you clock in and out of jobs, whether you are a company with 30 users or a company with 500, it handles it.
I have had 3 accountant managers over the last 9 years. When ever I see any of them, I get a great greeting from them. That should tell you the type of company they are. They care, they want you to be successful. Epicor has been a great partner to work with.
Baxter had been on an inhouse designed and programmed ERP system, then we were purchased and moved onto a mainframe with a customized ERP system. The decision to move off the mainframe was made and we started looking at a replacement system. I put together a list of 10 EPR systems, looked into reviews on them, and what features they had. We looked at our processes and made a list of things that a new ERP system must have. We then cut the list down to 5 and then asked the supplies for demos, we ended up looking at 3 systems, and Epicor was the system we went with. We compared it to the ERP system from Microsoft, in the end. The product configurator that Epicor had as part of their ERP system was far better than any other we had seen. Most of the ERP systems didn't have one or would have to customize one for us. Just to list a few ERP systems we looked at, Dynamics, MaS 90, Production 2000, Infor, and Macola.
Epicor ERP is great for manufacturing companies, whether you make the same widget every time or if you a make custom widgets, this ERP system can handle it. If you have multiple plants, or multiple companies, Epicor ERP can handle it. Works in the US and internationally also. I do not think the EPR system would be the best choice if you are a distributor or a retailer.

Epicor Kinetic Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Global Financial Support
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
9.6
Billing Management
10
Cash and Asset Management
10
Travel & Expense Management
9
Budgetary Control & Encumbrance Accounting
9
Period Close
10
10.0
Inventory tracking
10
Automatic reordering
10
Location management
10
9.8
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Order Orchestration
9
9.0
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
10.0
Dashboards
10
Standard reports
10
Custom reports
10
9.5
API for custom integration
9
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Award Lifecycle Management
Not Rated
9.0
Budgeting and Forecasting
9
Project Costing
9
Cost Capture
9
Capital Project Management
9
Customer Contract Compliance
9
Project Revenue Recognition
9
9.0
Project Planning and Scheduling
9
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
8.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
8
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
10.0
Production Process Design
Not Rated
Production Management
10
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
10
9.7
Forecasting
9
Inventory Planning
10
Performance Monitoring
10
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Comments

  • Ella (Schwartz) McKown | TrustRadius Reviewer
    Ella (Schwartz) McKown
    (Vendor Representative) commented 7 years ago
    Hi Jack, thank you for taking the time to write and post a review. We appreciate your feedback and your advocacy as an Epicor partner!

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