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Epic Cadence Enterprise Scheduling vs. TeamSnap

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic Cadence

    Score9 out of 10
    N/AEpic Cadence is the company's medical scheduling module.N/A

    TeamSnap

    Score6.7 out of 10
    N/ATeamSnap in Boulder offers their club, tournament, and league management software platform with a focus on clear communication applications between different levels of the organization (e.g. coach to teammember, etc.), as well as online registration and enrollment, scheduling and team member availability management, team branding, logos and other team-related features.

    $5.84

    per month

    Pricing
    Epic CadenceTeamSnap
    Editions & Modules
    No answers on this topic
    Basic
    $5.84
    per month
    Premium
    $8.34
    per month
    Ultra
    $10.84
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    Epic CadenceTeamSnap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epic CadenceTeamSnap
    Considered Both Products
    Epic
    No answer on this topic
    TeamSnap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    User Ratings
    Epic CadenceTeamSnap
    Likelihood to Recommend
    8.0
    (9 ratings)
    7.1
    (11 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.7
    (6 ratings)
    Online Training
    9.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Epic CadenceTeamSnap
    Likelihood to Recommend
    Epic
    Cadence Enterprise Scheduling is particularly useful in a multiple provider, multiple location scenario. It is also quite useful in situations where there are multiple rooms or pieces of equipment that need to be scheduled.
    Incentivized
    Read full review
    TeamSnap
    I have already recommended the app to other coaches in the district. We have also talked about implementing the app for our section and conference. Due to the volatile nature of our sports schedule, the quick and easy communication tool is invaluable. Also, the ability to send to multiple people on the same account is super slick.
    Incentivized
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    Pros
    Epic
    • The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
    • It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
    • It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
    • The system can be created in such a way that you can control who can make appointments and who can't.
    • They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
    Incentivized
    Read full review
    TeamSnap
    • It makes communicating with other parents and coaches easy
    • It makes it easy to know what's coming up on the schedule
    • It allows you to mark exactly which events you are able to attend
    Incentivized
    Read full review
    Cons
    Epic
    • Questionnaires: EPIC seems to be very stringent on questionnaires and how may can be attached (only 1) on a Cadence level causing us to be quite inventive on how to get questioned answered on only certain visit types. One big stumbling block was the Ebola questionnaire. Currently we have a particular questionnaire for new Phy. Therapy patients which prevents us from adding the Ebola questionnaire to NEW patients. We are still struggling with this.
    • Patient Itinerates used for multiple appointments: Not very professional looking regardless of how you set up (OP visits, instructions etc: Most practices will not use the itinerary therefore adding dollars to having printing cards with the practice name on them. (the old fashioned way)
    • Building new DEP records: Wish there was a way to copy entire builds from one DEP to another.
    • Security": EPIC security is a nightmare to develop for multi faced users. RN that schedule appointments. Many of our practices are small practices that only have 2-3 people (the doc, the RN and the scheduler/biller . This creates the need for everyone to do everything from a scheduling perspective and building this security can become very cumbersome from practice to practice as each is unique.
    Incentivized
    Read full review
    TeamSnap
    • It would be nice to see who has viewed the notification message but has yet to respond.
    • I would like to have an idea of how many people have viewed a message sent to the team.
    • It's hard to know which communication channel is more effective - sending a message or using the chat feature.
    Incentivized
    Read full review
    Usability
    Epic
    As stated earlier, it seems to be the best out there, from a built perspective as well as a user application. While some practices feel it to be time consuming (Cadence/Prelude) together others who see the whole integration thru the Epicare and Resolute systems love it. From an IT perspective, while sometimes cumbersome to build, the end results are pleasing and satisfying. We can usually accomplish what we set out to do with the practice vision in mind.
    Incentivized
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    TeamSnap
    No answers on this topic
    Support Rating
    Epic
    EPIC has been great in their support and communication at all hours. They also openly communicate when an application TS (Technical Support) will be away and who is covering for that person. During standard non working hours - you always know what number and who to call to get resolution to issues that arise at those times
    Incentivized
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    TeamSnap
    I would have to say that for the most part, the only time we have had to use CS is when we needed to update the board members from year to year. Then we have a new administrator, or "owner" of the platform. We would then need to transfer the email from one person to another. Otherwise, even with billing, there have been no issues. It's flawless and well worth the cost.
    Incentivized
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    Online Training
    Epic
    EPI webinars are most informative and not a long drawn out presentation. It also offer screen shots and practice tools.
    Incentivized
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    TeamSnap
    No answers on this topic
    Implementation Rating
    Epic
    Use implementation team from EPIC but know what you want and make sure that it=s what you get. You can be easily swayed by lack of knowledge on the application and therefore decisions are made that are not correct and then have to be redone. EPIC including Cadence needs a great understanding of the workflows you currently have and how they will be impacted by your build. We had a great understanding of the existing workflows in the offices, however lack of knowledge on the Cadence IT side, had a large impact on what was delivered as our implementers believed that a standard EPIC workflow would suffice and did not.
    Incentivized
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    TeamSnap
    No answers on this topic
    Alternatives Considered
    Epic
    Centricity was limited in ability to scale and customize compared to Cadence for our environment. Also the regular updates for Cadence vs. Centricity is where Cadence really shines. Vendor support is also much better with Cadence over Centricity. We also like the robust capability of the reporting module in Cadence over other vendors.
    Incentivized
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    TeamSnap
    Drivn.today is a horrible app/alternative to TeamSnap. Their app is super clumsy and not intuitive whatsoever. TeamSnap's website is nicely organized, and the app is simple and well organized. The app carries almost all the same features as the website, and it is a fully-functional alternative to the website. The alerts and notifications are super helpful.
    Incentivized
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    Return on Investment
    Epic
    No answers on this topic
    TeamSnap
    • It's a great tool for coaches as they know exactly who can make it to each event
    • Its a great way for parents to communicate
    • It's nice for the players to see who is on their team and view pictures and results
    Incentivized
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    ScreenShots