A Baseline App to Get Your Team to the Finish Line
February 06, 2020

A Baseline App to Get Your Team to the Finish Line

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamSnap

I would find it rare that Team Snap would be used for business purposes. We have been using this for a massive organized team since September 2016. We organize 6 practices a week, across three teams (Mens, Womens, Novice). We use this for all team building events, fundraisers, and matches, as well as chat, emails, and contact information. We also use the file storage for logos, bylaws, and release of liability forms.

Pros

  • Scheduling.
  • Notifying.

Cons

  • The app can be iffy.
  • Updates on some carriers come faster than others.
  • Accountability.
  • Dedication.
This was our first choice, and we have not tried any other entity for this specific purpose. The app came highly rated and many "moms" on our team already used it for kids soccer teams or other sports teams they were a part of, be it recreational or school. Ease of use is key, as we are all adults and didn't need any young social media platforms.
I would have to say that for the most part, the only time we have had to use CS is when we needed to update the board members from year to year. Then we have a new administrator, or "owner" of the platform. We would then need to transfer the email from one person to another. Otherwise, even with billing, there have been no issues. It's flawless and well worth the cost.

Do you think TeamSnap delivers good value for the price?

Yes

Are you happy with TeamSnap's feature set?

Yes

Did TeamSnap live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamSnap go as expected?

I wasn't involved with the implementation phase

Would you buy TeamSnap again?

Yes

We use this for an organized sports team of roughly 85 members, spouses, coaches.
I like you can email certain folks and not others. Chat is iffy. I tried to turn off the notification but it still vibrated, so I had to turn off notifications in full. Again, I am not sure how a business would use this, but it manages all of our practices, meetings, and matchups.

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