Epic MyChart vs. PerfectServe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyChart
Score 9.9 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
PerfectServe
Score 9.0 out of 10
N/A
PerfectServe aims to improve patient safety and reduce provider burnout by automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication. Its scheduling features are designed to satisfy provider preferences and organizational requirements to build the best possible schedule. It also is designed to integrate communication across all systems and locations in the patient care continuum to empower nurse mobility, reduce care delays, and improve the patient…N/A
Pricing
Epic MyChartPerfectServe
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
MyChartPerfectServe
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epic MyChartPerfectServe
Best Alternatives
Epic MyChartPerfectServe
Small Businesses

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AdvancedPM, by AdvancedMD
AdvancedPM, by AdvancedMD
Score 7.0 out of 10
Medium-sized Companies

No answers on this topic

CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

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All AlternativesView all alternativesView all alternatives
User Ratings
Epic MyChartPerfectServe
Likelihood to Recommend
10.0
(6 ratings)
9.0
(1 ratings)
User Testimonials
Epic MyChartPerfectServe
Likelihood to Recommend
Epic
Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
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PerfectServe
Well suited: Short text messages for quick communication that needs to have protected information. Less appropriate: Calling service.
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Pros
Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
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PerfectServe
  • Efficiency.
  • Protective information.
  • Increased communication.
  • Ease of use.
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Cons
Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
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PerfectServe
  • Shorten downtime services.
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Alternatives Considered
Epic
More market share, so people are more used to Epic MyChart.
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PerfectServe
Much better.
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Return on Investment
Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
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PerfectServe
  • Improved communication for those who use it.
  • Difficulty when sudden downtime with need for back up plan.
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ScreenShots