TrustRadius

Epic MyChart vs. PerfectServe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyChart
Score 6.7 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
PerfectServe
Score 9.0 out of 10
N/A
PerfectServe aims to improve patient safety and reduce provider burnout by automating workflows, speeding time to care, optimizing shift schedules, and streamlining communication. Its scheduling features are designed to satisfy provider preferences and organizational requirements to build the best possible schedule. It also is designed to integrate communication across all systems and locations in the patient care continuum to empower nurse mobility, reduce care delays, and improve the patient…N/A
Pricing
Epic MyChartPerfectServe
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MyChartPerfectServe
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Epic MyChartPerfectServe
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Epic MyChartPerfectServe
Small Businesses

No answers on this topic

AdvancedPM, by AdvancedMD
AdvancedPM, by AdvancedMD
Score 7.2 out of 10
Medium-sized Companies

No answers on this topic

Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Epic MyChartPerfectServe
Likelihood to Recommend
8.8
(5 ratings)
9.0
(1 ratings)
User Testimonials
Epic MyChartPerfectServe
Likelihood to Recommend
Epic
While not perfect, it is one of the easier-to-use electronic health record systems that I have used thus far.
Verified User
Anonymous
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PerfectServe
Well suited: Short text messages for quick communication that needs to have protected information. Less appropriate: Calling service.
Verified User
Anonymous
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Pros
Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
Verified User
Anonymous
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PerfectServe
  • Efficiency.
  • Protective information.
  • Increased communication.
  • Ease of use.
Verified User
Anonymous
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Cons
Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
Verified User
Anonymous
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PerfectServe
  • Shorten downtime services.
Verified User
Anonymous
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Alternatives Considered
Epic
More market share, so people are more used to Epic MyChart.
Verified User
Anonymous
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PerfectServe
Much better.
Verified User
Anonymous
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Return on Investment
Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
Verified User
Anonymous
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PerfectServe
  • Improved communication for those who use it.
  • Difficulty when sudden downtime with need for back up plan.
Verified User
Anonymous
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ScreenShots