Epic MyChart vs. Sidekick

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.

Incentivized

If you are a professional agency that requires access to a ton of Saas applications like email, accounting, CRM, websites, etc, then this browser (Sidekick) application is the ticket for you. If you like a ton of features for free, this is not for you. I feel It is breaking my bank account. :(

• Collecting payments for bills
• Providing patient data for analysis
• Continuous updates of their UI
• Integrating different tools like virtual visits, SmartExam

Incentivized

• Makes it easy to find and hide applications
• Makes it easy to focus on productive work
• It is easy to configure
• It has tons of features to make online work productive

• Slow communication form for private messaging, could add a live chat feature option.
• Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
• Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

Incentivized

• Group applications on the left side of the part (like categories on the bar)
• Make it hard to close a tab when on a session (warn with a "did you mean to do that?")
• Be able to save the session while live.
• Protect all tabs within a saved session without making them little tabs.

More market share, so people are more used to Epic MyChart.

Incentivized

When comparing these two, Sidekick was way easier to use and configure. I got confused immediately when trying to set up workspaces in VIVALDI. Sidekick reminded me of ClickUp and was set up within the hour.

• It allows me to better decision about my health
• It allows me to show my medical records to friends and family that are in the medical field
• Makes it easy to have one location for all medical records

Incentivized

• Work productivity has increased by at least 10%
• Enjoyment of working with a ton of applications has increased
• There is no longer fear or losing valuable and important work