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What is ClickUp?

ClickUp is an all-in-one productivity platform.It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and…

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Recent Reviews

Best Task Management Tool

10 out of 10
January 12, 2024
We use ClickUp to manage all the marketing and content department activities and tasks. Before using ClickUp, we drove all the tasks by Jir…
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Task Management (560)
  • Team Collaboration (531)
  • Scheduling (455)
  • Document Management (470)

Reviewer Pros & Cons

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Video Reviews

5 videos

ClickUp Allows Project Status To Be Monitored By Whole Team To Stay On Track :Product Review
ClickUp Review: Works To Effectively Keep Collaboration On Track Across Offices
ClickUp Review: Enables Accountability Between Team Members When Working Projects
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$9.00 ($5.00)

per member per month (annual contract pricing)


$19.00 ($12.00)

per member per month (annual contract pricing)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Avg 7.5

Professional Services Automation

Features that support professional services organizations

Avg 7.4
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Product Details

What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

ClickUp Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking

Professional Services Automation Features

  • Supported: Project & financial reporting

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

ClickUp Videos

An introduction to ClickUp.
How Hawke Media uses ClickUp to increase productivity
While many options can carry a large pricetag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why ClickUp is one of the best free project management software on the market.

ClickUp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

ClickUp starts at $0.

Trello, Asana, and are common alternatives for ClickUp.

Reviewers rate Task Management highest, with a score of 9.4.

The most common users of ClickUp are from Small Businesses (1-50 employees).

ClickUp Customer Size Distribution

Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Reviews and Ratings


Attribute Ratings


(1-25 of 560)
Companies can't remove reviews or game the system. Here's why
Ricardo Macedo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp is our daily driver platform for project and complex task management. We also use it to drive our CRM and purchasing management. We organize our process among teams and spread the tasks accordingly, assigning to each of our employees. Tracking all steps along the chain of command, we ensure the information reach everyone in the company at the same time. ClickUp made possible have the entire company aware of our projects status and completion status, having everything saved in one place.
  • One place to save everything, notes, attachements and quick messages
  • Sending e-Mails from ClickUp is pretty much the same as from outlook, but better, you can keep it together to your project details
  • Easy to share information among the company team
  • Give clear picture of project/process evolution/status
  • Automation is golden!!!
  • CRM is cake with ClickUp
  • Custom field interactions needed, contact me for more details
  • Sometimes ClickUp takes longer to load (Windows app), wonder if it does cache data for offline use.
  • Unnable to operate numbers bettween custom fields.
  • CRM - still need some tweaking in order to match other platforms in the market.
  • Automation could be a little more easier to use, require some sort of programing knowledge.
As a CRM tool, ClickUp fit like a charm, due to it's easy to customize nature, made possible to have the CRM setup done in a week at nearly zero cost, required some programing knowledge from my end, but I made it possible. As a inventory management, we are now capable of controling our inventory deep down to every detail we feel necessary. As a task management tool, of course, it's the basic nature of ClickUp, but now we no longer need to poke each other shoulder and ask about the ongoing status of any given task, we open the dashboard and everything is there. We now use this time to interact more and do other stuff.
Score 8 out of 10
Vetted Review
Verified User
We use to manage teams that build software products. We also used to manage all of our recruitment processes.
  • Managing tasks.
  • Automating flows.
  • Organizing tasks.
  • Nested tasks with different statuses.
  • Loading times takes too long.
  • Unexpected bugs.
It's a very powerful tool for building your own process.
Score 8 out of 10
Vetted Review
Verified User
We used ClickUp to document all the features of medical software and then organise them based on their priority and labels. It's easy to add comment and screenshot in a task. It's so useful and beneficial for my team.
  • Colour lables so that user can see the easily
  • Listing of the task and it's details
  • when we open the card then it shows everything in one page view
  • Task should be open in a page. not only in modal
  • UI can be improve to give overview of perticuler task
It is well suited to manage multiple tasks simultaneously. Feature I love in ClickUp is that it is so easy to use and understand and we can focus on one task at a time also I like to add label and color to tasks. also we can manage task based on labels we created.
Score 9 out of 10
Vetted Review
Verified User
We use ClickUp to manage product development, store documentation and for planning.
We develop in sprints and keep track on tasks and goals for those sprints in ClickUp. We use ClickUp to track time, and as a knowledge base too. ClickUp solves pretty much anything related to product management. It has made onboarding easier, and it removes the need to have multiple softwares for related things (like sharing and collaborating on documentation).
  • Organizing information
  • Creating trackable and achievable tasks and goals
  • Keeping the use of the software simple
  • Features I'd like to use very much would cost too much because I'd need to upgrade the plan for everyone
  • UI can become cluttered and some things are hard to find
  • Would be great to be able to upgrade the plan for only some members, since not everyone in the organization uses ClickUp even nearly the same way
It works very well for tracking tasks and projects on a starting scale, but once you start adding more users it can get costly. So for small business or hobby use it works perfectly as long as you don't have too many people who need to use it. It scales well to bigger use as well, and has good access control options so it's very easy to give access to spaces for some members only.
March 06, 2024

ClickUp know-hows

Score 9 out of 10
Vetted Review
Verified User
We generally use ClickUp for Task Scheduling and Iteration of daily activities. It keeps our team on track with what needs to be done as a priority, which tasks can be pushed ahead, etc. ClickUp has been a life changer to manage remote teams and adds significant value for our Marketing Agency.
  • Task Management
  • Reminders
  • Time Tracking
  • Scheduling
  • A simpler UI
  • Not put limits on View for a Free User
ClickUp is free to use and very efficient for task management and productivity. ClickUp is ideal for remote teams and in house teams as well. ClickUp is not for an Enterprise Customer as a whole, but rather for different teams in an Enterprise. ClickUp is ideal for Marketing Agencies, Product Companies, Service-based businesses, etc. All in all ClickUp is a good SaaS product and Clickup 3.0 is a game changer for now.
Jamie Drahos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have automated our project intake process for new learning and development projects to feed into ClickUp where they are assigned to the individual that will manage the project and work it to completion. We also use it to manage yearly roadmap projects where individuals from the team will collaborate on a project and use ClickUp as their hub.
  • Project management notifications/updates.
  • Integration with other systems for automation.
  • Project collaboration with team members.
  • Prorates charges when adding a user mid billing cycle so everyone is aligned.
  • Great desktop application for Windows and Mac.
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
ClickUp is great for small teams that need to collaborate on projects. It allows for tracking of project status, notes, files, and other details that keep a team and project on track. The cost is lower than competitors, which makes it more approachable for groups that are not practicing good project management.
Score 9 out of 10
Vetted Review
Verified User
We use ClickUp to track progress on projects/tasks and to have one central communication hub to discuss tasks. ClickUp allows us to easily visualize how we're measuring up to our deadlines, where any bottlenecks are happening, and gives us a place to store assets like content, images, and other files.
  • User-friendly interface
  • Customizable experience so you can spotlight exactly what you use most
  • Templates to work off of
  • Too many new features rolling out at once, hard to keep track
  • Better content calendar views
ClickUp is great for project management overall. We haven't even scratched the surface of all of its capabilities although we work with other businesses who tailor their experience to their specific needs so we get a sense of how much more we could be doing. It's just hard to find the time to really dig in.

ClickUp is great for tracking projects, ensuring nothing falls between the cracks. It's great to convert Slack messages or emails to tasks. It's a great space to communicate with teammates and to get people's eyes on the projects that are relevant to them so as to not bog down everyone's inbox.
Ariane Ramirez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use it to manage tasks for all departments. It’s easy to track how long a task is done and provides better insights on estimating future tasks. I can easily follow up on tasks as long as I see them still open. The dashboards make it easier to see the team's progress.
  • Easily see which tasks are still open
  • Get notifications when comments are made and the status is updated
  • Additional fields can be related to further segment tasks
  • There should be a way to switch from one account to another
  • There should be a flexible plan to enable features for lower plans
  • Ability to show the to-do items on top
  • Ability to create team schedules for team members from different time zones
I’ve tried other platforms to manage tasks, so far this one has all the options I need and is easy to use. I never had to reach out for support. It’s just how you would visualize a task platform would be. Easy to use and understand. There’s a lot of flexibility that will allow you to organize depending on your needs.
Paula Petroni | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As a Project Manager, I run over 5 projects at the same time with different teams, and ClickUp has helped us to keep things smoothly going. We track progress and assigned tasks, and keep everyone informed easily. I've created several templates to optimize ClickUp implementation at our studio, and they prove to be truly useful.
  • Easy to use lists and hierarchies when handling multiple projects
  • Task prioritizing and dependency
  • Several view options that fit different users needs
  • Easy to use editing such as drag and drop
  • Time tracker and its reports are not easy to use nor clear to read
  • Templates updates are not easy to do
  • Limits of view using and features for the lower plans
  • Comment's threads and replays at chat space are hard to follow, they show entangled or not easy to find at a glance
It's a great tool to manage projects giving clear visibility of progress, dependencies, deadlines, etc. Also, you can review the workload by combining multiple lists. I haven't had the chance to try the Workload feature yet As with any tool, it requires a pre-agreement on how to use it and criteria within your team. Consider planning a dedicated onboarding for your team. It's a bit overwhelming at first but has many options to fit different user types. The more you use it, the more benefit you get.
Score 10 out of 10
Vetted Review
Verified User
We use ClickUp to solve our main problem, which was the need to enhance communication and collaboration across teams, many of which have remote workers on them. We've set up individual Spaces for each team that contain folders, lists, and different views to house all of the team's tasks and docs in one place. Within those, each team uses its own process to manage the workflow; whether that's as a sprint, using the Workload view for resource management, or Gantts or timelines to track deadlines. Every piece of work that each team member needs to complete results in a task or subtask being created with assignees and start/end dates added along with Space-specific custom fields like its priority level, supporting team members who will assist, how many times something's been reviewed, and what filetype the final product needs to be delivered in.
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
  • Time tracking; although useful, it glitches a lot and doesn't allow you to automatically set something to be billable or non-billable time
  • Tracking down where a view setting is causing issues in another list, folder, or space
  • Permissions and sharing; it should be an easy one-time thing, as opposed to glitching and reverting back to the original setting
ClickUp is great for companies that have a lot of different departments or business units as it allows everyone to have a place for their work and keep parts of it private from other teams, but also allows you to collaborate on shared projects easily and effectively.

ClickUp is a bit less effective for things like responding to customer inquires or complaints. An organization that does a lot of that would be better suited to finding a CRM where they can manage all their inboxes and corresponding tasks in one place.
Score 10 out of 10
Vetted Review
Verified User
We use ClickUp to manage all the marketing and content department activities and tasks. Before using ClickUp, we drove all the tasks by Jira, but it was not so convenient for the marketing workflow. My team needed a user-friendly solution that everyone could work with comfortably.
  • User-friendly interface
  • Slack integration
  • Lots of options for task dashboard views
  • Add the function to add the subtask to subtask
ClickUp is a convenient tool that helps you manage and track your tasks. You can easily assign tasks, tag them, and keep track of everything in the dashboard. Every team has a dashboard, but all tasks are visible if needed. Thanks to the integration of Slack, I am always notified of everything and don't miss a thing.
Score 8 out of 10
Vetted Review
Verified User
We are a small business with most of the team not working from a desktop computer or laptop every day. We provide luxury service of private catering and concierge services so we are always on the go. Working from a smartphone and using the ClickUp app have definitely been the most helpful things for me so far. For example I can check off payments received into our bank account without having to wait until I get home. That's one example of something that I find incredibly helpful.
  • Custom fields.
  • Mobile app.
  • Templates to help you get started on a particular topic.
  • Sharing of information with team members.
  • The level of UNLIMITED is a little deceiving and potentially they should remove this and go straight to BUSINESS.
  • On the mobile app I want to be able to set my "home page" to my space.
  • Sorting items in lists alpha-numerically doesn't always work properly.
Most definitely suited to people who are not sitting at their desks all day! As with all systems it is definitely better, the more information you put into it to begin with. Once it becomes a habit to check ClickUp just like you check your emails, it will really help you streamline your business and communicate to your teams.
Leila Blauner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Templated project management and process documentation for client projects, internal onboarding, and basic to-do list (but customized in a way that is much more useful than the standard to-do list application).
  • Flexibility / customization
  • Integration with other systems
  • All-in-one platform, allowing for more streamlined software ecosystem
  • It's a bit more complex than necessary
I have recommended Click-Up to tech-savvy people who need a lot of flexibility and customization. I would recommend a simpler off-the-shelf solution if someone were just looking for a very basic project management system.
December 18, 2023

Click it Up to team up!

Lorenzo Lopez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickUp was a great solution to keep our projects in one place which enabled a stronger collaboration between locations and cross-functional departments. The most powerful piece of ClickUp for our company was the history change record that allows you to refer back to any change within the project. Furthermore, it actually helped our PMO team save time on keeping the projects up to date with the wide range of functionalities to customize your interface to focus on what matters without losing sight of the additional details. The case of use is also vast thanks to the versatility that it has allowed us to not only manage business projects but also programs and department management.
  • Listen to the users to continuously improve the application.
  • The customization is great, and it keeps getting better and better.
  • Great Community that allows you to learn faster.
  • Outstanding Customer Service
  • The Gantt view is a great resource, but it lacks customization and flexibility to show custom fields on the side view next to the project names.
  • User Interface is hard to navigate in laptop displays since it does not fit unless you do a zoom out, which makes hard to read.
Our Global Operation team has been developing a communication channel in ClickUp to have visibility of what the other regions around the world are doing, which allows to foresee double work and to leverage the company resources to focus of what matters. The flexibility of working in an isolated space but also being capable of sharing outside the group is a good scenario.
Jonathan Elinsky | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I needed a rapid replacement for project requests and problem ticket management for my software dev department. We had a prior system die on us all of a sudden and switched to ClickUp. We run a high volume of requests that are worked on by about a dozen staff. ClickUp is used to manage all the requirements and activity and also request intake.
  • it has several integrations
  • it can do custom automations
  • it has a fairly robust API interface
  • ClickUp support is useless and awful
  • The UI changes often and usually focused on silly or pretty things, but not critical or major functional corrections or enhancements
  • The data is hit or miss. Tasks report the incorrect status, values in fields randomly are missing from time to time, users sometimes disappear, lists are not in alphabetical order (meanwhile the support and dev contacts at ClickUp maintain that they are - even in the face of screenshots wherein they are not)
ClickUp seems like it COULD be good at some things related to task tracking, user assignment tracking, and reporting. But it tries to do everything and control everything and expects that its users will work out of ClickUp to manage all their other logistical management. Meaning, it has integrations to speak out to other apps and tools, but little-to-no integrations into ClickUp from other software.

It has a huge amount of flexibility and options in certain areas that I, at least, find unnecessary, redundant, and/or useless. Other areas of the software could use SO much more functionality, flexibility, and/or automation but does not have it.
Score 8 out of 10
Vetted Review
Verified User
Our marketing team uses ClickUp for project management and quick, easy communication between our internal & external stakeholders. In addition, we use ClickUp to record meeting notes, assign tasks from meetings, and keep the team updated when unable to attend. Lastly, the dashboards and AI features are a great addition to help us execute our marketing activities.
  • Project management
  • Automation features
  • Team communication
  • Dashboards
  • Minor bugs
  • Laggy refreshing
  • More flexibility with dashboards
For teams that need insight into current project status, workloads of team members, and a place to conduct quick, efficient communication and sharing of files, Clickup excels. It's great for creative teams to avoid sharing via email. However, some of the features are not applicable to our use cases and can seem a bit too much of a platform at times.
Score 9 out of 10
Vetted Review
Verified User
ClickUp has helped us stay on top of tasks that require several members to contribute on. Sprint planning, tracking, and execution has been made easy with the help of this tool. All items that require tracking or some amount of team effort (could span across teams) are maintained on ClickUp.
  • Track task statuses
  • Provide spaces & lists for classification
  • Docs & forms feature
  • Several bugs that need fixing. General slowness at times.
  • Search functionality needs improvement, can't search for some tasks created based on terms from the subject line
  • Data can be entered on forms even on incognito mode which is a safety concern
Well suited for fast paced companies that need robust sprint planning. Can't really think of a scenario where it would be less appropriate.
October 25, 2023

ClickUp = Plug and play

Score 8 out of 10
Vetted Review
Verified User
We are currently using ClickUp alongside our other project management tool but using ClickUp for internal projects that span multiple departments. As the software is so affordable we can rotate users on a project basis. This allows us to keep all aspects of the project current and available across campus.
  • Different spaces so you can use it for multiple departments.
  • Kanban boards.
  • Excellent task/sub-task management.
  • High level of customization.
  • The interface takes a little getting used to.
  • Needs more contrast to have cards stand out more.
  • Takes a little work to optimize it for different processes (like scrum) but the templates and documentation are a big help.
ClickUp is useful anywhere you can imagine needing a project management tool. It is almost infinitely customizable and the pricing is outstanding. It allows for tasks/subtask and resource allocation.

If you are really into heavy reporting it may be a little light. We have been using it for task-based projects only so we have not really delved into the time and resource management features.
Score 9 out of 10
Vetted Review
Verified User
It helps us keep track of the products been completed.
  • Loading time is too long sometimes, which hampers the work load
  • The multi-list task on ClickUp should be free for some extent.
  • The checklist of the task in ClickUp sometimes takes much time to load
  • Loading issues should not come while loading the projects.
Suited: I like the most is handling multiple projects with ease of work along with the tracking of work completed on the modules along with the remaining work needs to be done on modules. Less appropriate:ClickUp software: I dislike the most that it might take time to load the project details sometimes, and when we try to multi listing the task, then it will not work in the free trial.
Score 9 out of 10
Vetted Review
Verified User
In ClickUp we can be able to see the tasks with high priority and low priority easily and work accordingly and also, we can monitor the team's progress with ease. Previously we don't have proper project management tool to track all these. But when we use click up we are able to solve all of these problems. With the help of ClickUp we are monitoring daily progress of the tasks regarding productivity and also it is capable to address all our status related issues like moving from inprogress to complete and then to in review so that the top management can have an idea about the status.
  • Team management
  • Task management
  • Tracking of productivity
  • Customer support :- Whenever there is an issue with the platform there should be proper SLA to close the issue.
  • Need to add more options for auto reports on daily basis
  • Subscription charges should be decreased
It is well suited for an organization who are looking to maintain and track all the tasks, team's performance on daily basis at one place and can monitor the priority of the tasks along with productivity of the team and whole organization. Moreover, it gives a proper insight to top management who wants to know the status and plan better for the improvement. It looks like it is useful for more medium sized organizations rather than big organizations if we want to give access to all users in the big organization it might be quite expensive.
Score 10 out of 10
Vetted Review
Verified User
Our organization administers all construction projects for the University of California, Davis. ClickUp allows my team of 4-project managers to effectively execution 15-20 projects. ClickUp's Hierarchy ability is a game changer and the reason we selected ClickUp among the many task managers out there. The business problem addressed is maintaining reliable work plans across 15-20 projects. The scope of our use case includes a team of 4 project managers and external stakeholders collaborating around multiple spaces in ClickUp all of which we roll up key details such as milestones and constraints. We also utilize ClickUp for agile events and white board planning sessions. It is a perfect tool to track all details while being agile - and allowing people to utilize the software however it best fits their work processes.
  • Hierarchy
  • High number of features
  • Highly customizable
  • Customer support
  • Transparency in development
  • Agile
  • Speed (in development)
  • Continue developing 3.0, releases are exciting
  • Not much else comes to mind
Game changer for our team of 4 project managers who execute 15-20 design and construction projects at a time. ClickUp is packed with features, highly customizable, and has the ability to scale via hierarchy. After years of testing/using other software tools for task management, I found myself finally at ease not looking for the grass to be greener. Thank you ClickUp! Specific scenario where ClickUp is well suited is having a Space that a single project manager owns, projects within that space. ClickUp allows multiple projects across all of these spaces to be rolled up to a higher view, reports, or dashboards. Very powerful. Another scenario is being agile. When we encounter a problem we can create a specific "list" and utilize any view that is best to document and plan to solve the problem at hand. When the problem is complete, we can archive the list.
Score 10 out of 10
Vetted Review
Verified User
My team uses it for creating backlogs, tasks, and managing sprints. ClickUp is very flexible and it helps deal with remaining tasks from a previous sprint to the next one in a few clicks. Also, it's very common to have dependencies between tasks or a task that can split itself into many small tasks and that is what ClickUp excels.
  • Tasks and Subtasks
  • Dependencies, blockers and waiting on feature
  • GitHub Integration
  • Filtering templates as default per user
  • Not allowing everyone to save the view
If you and your team have more experience in Agile methodology, ClickUp it's amazing because it's very flexible and you can adapt it to the way your team needs. Otherwise, if you are new or most of the team is new to Agile methodology, I would recommend more strict managing tools, because wherever there's flexibility, it also means there are so many possibilities that it's easy to get lost on it.
September 06, 2023

The master of all feats.

Tulio Gómez Vargas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Handle multiple tasks in dev/innovation planning. Making scheduled subtasks.Automating the creation of tasks as recursive. Being able to get a glimpse of the pending work to do on a whiteboard and linked to GitLab makes it possible to claim tasks and filter search those related to the assignees or observers.
  • Automation
  • Quick Commands.
  • Accessibility
  • Trustworthy to save pending lineups.
  • Connection
  • Notifications
  • Organization of schedule.
Whenever I need to review a code on a weekly basis, I have the possibility to recreate the same task from another, even the comments; I can customize the creation from a template as a duplicate or even an automated task to create the same template in a specific space.
Score 9 out of 10
Vetted Review
Verified User
We started off using Jira for software development but also wanted to expand its use to manage other tasks within the organization. The problem we quickly came across was that Jira was cost effective for under 10 users but costs blew out significantly above that. In particular, just about every half decent feature we wanted to use was only available as a paid add-on from a third party and not part of the core product. There were also other annoyances like dated UI, very rigid structure in terms of levels, no ability to have multiple assignees on tasks, etc. We went looking for an alternative and initially tried Asana and Trello but they also had many shortcomings that we couldn't get over. Through our search efforts we eventually came across ClickUp. It was the perfect fit for our organization. It did everything Jira, Asana and Trello did but was more feature rich, easier to use and didn't cost an arm and a leg by comparison (and we're on a Business Plan so it's definitely not the cheapest option, but we wanted the extra features). Now we use ClickUp across the entire organization from management, to IT, to marketing and operations.
  • Task Management with multi-assignee flexibility.
  • Fine-grained control of notifications.
  • Not limited to multi-level task breakdown.
  • Modern, intuitive UI.
  • Implementing new feature requests.
  • Better multi-level folder structuring.
  • Better integrated diagramming on tasks.
ClickUp has worked extremely well for us for both IT and software development as well as managing Operational work. It seems to be very well suited to both, where other competitors seem to fail. It's very intuitive with a modern UI and doesn't seem to have as much technical debt compared to other products in the same field in the market. ClickUp was extremely good at implementing new features and responding to user feedback but as it grew that seems to have slowed down a bit. We're not on the top-tier enterprise plan which apparently offers more fine-grained security and control over status transitions like Jira, but for our size business, this hasn't really been a problem as we've appreciated having a simpler user experience.
Vladimir Janovsky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Certainly! Here's a more polished version of your statement:ClickUp is rapidly gaining recognition as a comprehensive project management and task coordination solution. Its unique adaptability and user-friendly interface make it well-suited for both multinational initiatives and smaller, localized projects. A case in point is its application in cross-border simplification projects. In such ventures, individual markets collect ideas through a seamless "email-to-task" feature, enabling a regional board to periodically assess scalability across the entire region. This process is constantly being improved. We are still not able to leverage all ClickUp features because of Corporate restrictions and also learning by doing process.
  • Multiple FLEXIBLE views on tasks
  • AI for sub tasks
  • Task hierarchy management
  • iOS App Missing a lot of features and it needs time to be able on iPad use web version - app is forced
  • UX on small resolution screens is tricky
  • I’m missing license for “unlimited enterprise users”. It could later reflects only “active” users etc.
Best case was to manage team with large responsibilities across multiple countries. Easy to enter tasks and details, documents and screenshots. Easy editable gant chart, with easy overview on team capacity. Where it didn’t well - on a new teams which has lack of PM skills. They mainly struggle with entering too many task levels and details, which end up in chaos.
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