TrustRadius

Epic MyChart vs. Updox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyChart
Score 8.2 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
Updox
Score 9.0 out of 10
N/A
Updox is a collaboration platform for out-of-hospital healthcare providers. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and boasts users among more than 400,000 users and 150 million patients. Updox offers capabilities for patient engagement, provider communications and internal productivity that work together in the platform.N/A
Pricing
Epic MyChartUpdox
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MyChartUpdox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Epic MyChartUpdox
Best Alternatives
Epic MyChartUpdox
Small Businesses
RXNT
RXNT
Score 8.7 out of 10
RXNT
RXNT
Score 8.7 out of 10
Medium-sized Companies
AdvancedMD
AdvancedMD
Score 8.0 out of 10
AdvancedMD
AdvancedMD
Score 8.0 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Epic MyChartUpdox
Likelihood to Recommend
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
Epic MyChartUpdox
Likelihood to Recommend
Epic
Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
NB
Nathan Brown
Sales Manager
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Updox
No answers on this topic
Pros
Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
Verified User
Anonymous
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Updox
No answers on this topic
Cons
Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
Verified User
Anonymous
Read full review
Updox
No answers on this topic
Alternatives Considered
Epic
More market share, so people are more used to Epic MyChart.
Verified User
Anonymous
Read full review
Updox
No answers on this topic
Return on Investment
Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
Verified User
Anonymous
Read full review
Updox
No answers on this topic
ScreenShots