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Updox has proven to be a valuable solution for a variety of business problems faced by medical practices and other organizations. The …
Overview
What is Updox?
Updox is a collaboration platform for out-of-hospital healthcare providers. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and boasts users among more than 400,000 users and 150 million patients. Updox offers capabilities for…
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What is Updox?
Updox is a collaboration platform for out-of-hospital healthcare providers. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and boasts users among more than 400,000 users and 150 million patients. Updox offers capabilities for patient…
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Product Details
- About
- Tech Details
What is Updox?
Updox is a collaboration platform for out-of-hospital healthcare providers. Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and boasts users among more than 400,000 users and 150 million patients. Updox offers capabilities for patient engagement, provider communications and internal productivity that work together in the platform.
Updox Videos
Webinar: Updox collaboration features
Updox for eMDs: Portal, Patient Experience Suite
Updox Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Updox has proven to be a valuable solution for a variety of business problems faced by medical practices and other organizations. The software's e-fax feature, which allows users to organize and manage faxes, has streamlined workflows, saving time, paper, ink, and effort. Users have reported that the ability to rename and comment on faxes has been particularly helpful in improving productivity.
Telehealth services offered by Updox have also been instrumental in saving time and providing care to patients without requiring them to visit the doctor's office. This feature has helped to reduce staff burden while allowing patients to attend appointments from the comfort of their own homes. Additionally, the software's internal messaging system with color-coded tags has helped users communicate with coworkers and track tasks. The secure HIPAA-compliant texting and emailing features provided by Updox has further allowed for secure patient communication outside of appointments. Overall, Updox has proved itself as an efficient platform that streamlines basic communication with patients while reducing workload in medical practices.
Users have made several recommendations based on their experiences with Updox:
Transition slowly and designate a head person: Users recommend transitioning gradually from the physical fax machine to Updox's digital workflow. They suggest designating a head person who can train others in using the new system effectively.
Take advantage of user-friendly features: Users praise Updox for being user-friendly, reliable, and quick in sending faxes. They suggest exploring the various features that Updox offers to improve workflow speed and accuracy.
Ensure integration with other software and systems: Some users mention that Updox integrates well with Practice Fusion, an electronic health record (EHR) system. They recommend considering Updox's compatibility with other software, such as pharmacy software companies, to ensure seamless integration into existing business needs.
Overall, users highly recommend Updox for its ease of use, convenience, and its potential to improve workflow speed and accuracy. They also encourage listening to consumer feedback and continuously improving the software for better customer support.