Likelihood to Recommend CMS is well suited for automotive manufacturing businesses.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
Read full review Pros EDI Order Processing Serialized Inventory Tracking Order Processing Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system. Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators. Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day. Read full review Cons Visual interface Report Customization Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7. If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on. Read full review Likelihood to Renew Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
Read full review Usability CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review Because of use cases and easy implementation and the vertical and horizontal scaling.
Read full review Support Rating Support is getting better but can still be slow to respond.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review As we have seen the live environment and the use cases where we implement.
Read full review Implementation Rating Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
Read full review Alternatives Considered We have more control over the backend of CMS and the fact it runs on a 5250 emulator it run a lot faster for data entry.
Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
Read full review Return on Investment Inventory tracibility Order Processing Customer Integration EDI Processing Michael O'Riley Director of Information Technology at Humphrey Companies, LLC.
Read full review I cannot comment on business impact. Read full review ScreenShots