TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Eagle

    Score7.9 out of 10
    N/AThe Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.N/A

    PAR POS

    Score9.9 out of 10
    N/APAR POS is a cloud-based point-of-sale solution (POS), that also offers solutions for omnichannel ordering and fulfilment, enterprise-grade hardware, and contactless payments. PAR provides their partnership for Quick Service, Fast Casual, and Table Service brands.N/A
    Pricing
    Epicor EaglePAR POS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor EaglePAR POS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Epicor EaglePAR POS
    Small Businesses
    No answers on this topic
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Toast Point of Sale
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor EaglePAR POS
    Likelihood to Recommend
    9.6
    (8 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor EaglePAR POS
    Likelihood to Recommend
    Epicor Software
    My area covers our general ledger accounting. Let me tell you how much I appreciate that Eagle will fully track the entire journal entry of a sales transaction! Our previous ERP provider did not track the Cost of Goods Sold and Sales Tax portion of a sales. It was really labor-intensive to fill the missing gaps. Switching to Eagle N Series has saved the company up to 40% in various labor costs because the reporting is accurate and detailed.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    Brink just needs to continue to develop its technology for the every-changing industry.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Mobile applications like Mobile Manager, Mobile Lookup, and Pricing Planner put resources in the palm of your hand to use in the store, at trade shows, or at your competition.
    • Eagle N has powerful promotional tools with Dynamic Promotions to keep your Marketing fresh and current.
    • By combining Compass Analytics with Eagle N you can create almost any query, simple of difficult. This powerful tool lets you simplify difficult research, you can easily find a customer's receipt from ten years ago.
    • Functions like ITR (Inventory Tracking Record) ICL (Inventory Change Log) let you quickly determine the electronic history of a sku. It allows you to see what, why, how and who changed a record.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Brink has a simple interface for the team to use in their day to day.
    • Brink is mostly simple to reconfigure to our needs in the field.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Adding the same SKU in 2 different lines does not work in Eagle N Series.
    • In the IMU function, I would like to have the SKU field drill down to show the last 5 SKUs I was working on.
    • I would like to see the check printing feature simplified.
    • I would like to have more choices of fields that could print on our invoices.
    • In POS, it would be nice to have an easy viewer available to see what A/R customers owe.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Brink could update its hardware to the sign of the times with guest interactive POS.
    • Appears clunky at times with its processes and steps.
    • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
    • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
    • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    Eagle N series is a great tool. It really compliments the Eagle 4 Windows. The additional features are really nice to have. You can never have too much information. It helps me make better, wiser decisions. Eagle N allows compass functions without having to leave what function I'm in and see the additional information. GREAT TOOL!
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    No answers on this topic
    Usability
    Epicor Software
    There is a lot of information provided in Epicor. From Simple viewers to detailed information for the owner of the company, there is a lot of information. Also, let me mention, the Audit information. From a simple sku change to deletions, everything is recorded in an audit trail. It really helps to stop a thief or simply help you see what you did so you can undo it. Epicor also has a great security system. Their security bits allow you to decide who can perform what function. There are a lot of options to the funtions. This allows you to customize functions to your operation. We are not all alike!
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    No answers on this topic
    Support Rating
    Epicor Software
    When I call in for support, they connect to my problem, view my computer with me and walk me through a solution and fixing the problem. They educate you and explain in simple terms what they are doing, how and why they fix it. This way, you understand and feel more confident moving forward and I am more efficient using the functions next time. They really are very patient.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    I believe Brink has been very responsive to our needs and requests
    Incentivized
    Read full review
    Implementation Rating
    Epicor Software
    The process, from my point of view, was handled very well. It was a smooth transaction with lots of support both on site and by phone. All questions were answered and everything was explained each step of the way. A lot of information and support were provided including decisions on options and securities.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    No answers on this topic
    Alternatives Considered
    Epicor Software
    We were already Eagle customers when a guru from our parent company recommended we switch some of the computers on the system over to N Series. Now that I primarily use N Series, it is especially when I find myself on a computer that does not have it, that I realize how much more intuitive N Series seems to be set up.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • Epicor does provide almost a real time reporting dashboard so we have insight into our sales data and numbers necessary to make price changes if needed that have affected our bottom line and GM.
    • Our insight into certain products and the cost drivers continues to improve with the GM detail capabilities in business advisor.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Positive impact on its simplicity with our growth and ability to teach and transform our business.
    • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
    Incentivized
    Read full review
    ScreenShots