Epos Now vs. Kounta

It is a good POS system for a small business and provides a lot of different functions to help a business with reporting. Really the only complaint that I have is trying to reach customer service. It takes a while for them to get back to you.

Incentivized

Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.

Incentivized

• Itemized receipt.
• Easy to use.
• Can track multiple users.

Incentivized

• Streamlines Kitchen Dockets
• Automatic billing
• Can add items to suit business needs
• Quick & Easy to set up

Incentivized

• I would like to be able to continue to search on the POS system without having to press search again.

Incentivized

• An easier to modify table plan
• A dedicated 'print receipt' button
• Improved sync times

Incentivized

We moved from Vend to Kounta because of Kounta's enhanced functionality for the hospitality domain. Vend was, at the time, more oriented towards the retail industry and so it lacked key features that would have allowed our business to grow and become more efficient. Over time, Kounta has continually improved and adapted to better suit its customers' needs.

Incentivized

• Definitely has improved customers asking for a more detailed receipt or invoice.
• Helps with accounting.
• Helps with tracking inventory.

Incentivized

• I find the program expensive to use

Incentivized