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Epos Now

Epos Now


What is Epos Now?

Epos Now, headquartered in Norwich, offers their cloud-based point-of-sale software and integrated hardware systems, configurable to meet the needs of retail and hospitality and available for a single up front payment or at a monthly cost.

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Recent Reviews

TrustRadius Insights

Epos Now is a great software solution that is helping many retail businesses optimize and streamline their operations. It is easy to use, …
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What is Epos Now?

Epos Now, headquartered in Norwich, offers their cloud-based point-of-sale software and integrated hardware systems, configurable to meet the needs of retail and hospitality and available for a single up front payment or at a monthly cost.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

Epos Now Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Epos Now is a great software solution that is helping many retail businesses optimize and streamline their operations. It is easy to use, robust, and comes with many customizable options. The system allows users to track sales, profits margins, customer information real-time data, and more!

For retail businesses, Epos Now offers several key features such as point of sale transactions, inventory tracking and management, analytics for data-driven decisions, collecting customer data for further analysis. Additionally it helps in keeping records of stock levels and handling interdepartmental material transfers. In the hospitality sector specifically, it helps cut costs on labor by automating tedious processes like payments processing or attendance registration. It also makes it easier for staff in different departments to collaborate on projects due to its user-friendly interface.

However some users have had negative experiences with Epos Now due to unmet promises or difficulties getting started without an external guide or support system. Selection text can be difficult when using a mouse too! Overall though the majority of users have been positively surprised with how powerful yet accessible the system is - making life better for small business owners all over the world.

Eposnow, although more suitable for restaurants than retail businesses, has been found to have a range of use cases that can be beneficial for some users. Despite some negative experiences, such as unexpected bills and hidden charges, frustrated customers have found value in using Eposnow for day-to-day retail activities, including point of sales, inventory management, and analytics. The affordability of Eposnow compared to older systems has been a major advantage for users. The software's inventory management capabilities, CMS, and SKU management have also been appreciated. Detailed sales trends and reports provided by Eposnow have helped users analyze their business performance. Users in the feed/retail/animal health products industry have chosen Eposnow for its cloud-based system and flexibility. Additionally, the sales interface of Eposnow is user-friendly, providing a smooth and easy transaction experience. Eposnow is well-suited for remote settings and pop-up shops as well. Overall, while there are limitations and challenges with the system's implementation and functionality, users find value in utilizing Eposnow for their retail operations.

User sentiment about their experience using Epos Now is largely positive. Customers praise the system's multi-diversity across the retail and hospitality sector, efficient retailing of goods, processing of payments, and its ability to keep stock records and track success and fails of store promotions and sales. The product is also easy to use and allows users to quickly track sales and profit margins with customizable options. While there may be some difficulty selecting text when using a mouse, overall users find the system very user friendly.

In terms of return on investment (ROI), customers rate Epos Now highly due to its cost effectiveness compared to other POS systems, as well as the integrations available for it. Customers also report that Epos Now has increased efficiency by providing reliable reports which enable them to make informed decisions about their business operations.

Easy Navigation: Reviewers have consistently mentioned that the interface of Epos is easy to navigate, making it user-friendly. Several users have appreciated this aspect of the software, stating that it allows them to quickly and easily access the features they need without any confusion.

Reliable Retail Tool: Many users consider Epos to be a reliable retail tool because of its ability to provide reports and information. Several reviewers have mentioned that they rely on these features for their business operations, finding them accurate and helpful in analyzing their sales data.

Flexibility and Customization Options: Users appreciate the flexibility and customization options offered by Epos. Multiple reviewers have stated that they value being able to tailor the software according to their specific needs. This feature allows them to adapt the system to fit their business requirements seamlessly.

Tricked into Free Trial: Some users felt tricked into a contract with a free trial and cheap POS, believing that the company lacked integrity and did not provide transparent information regarding their obligations after the trial period ended.

Poor Customer Support: Users experienced poor customer support during onboarding, with little contact from EposNow's support team. Many expressed frustration at the lack of assistance in resolving issues, as well as unhelpful responses received when they sought help.

Lack of Functionality: Users found EposNow's software lacking in functionality, particularly when it came to integrating with other systems. This limitation posed challenges for users who wanted to streamline their operations by connecting different aspects of their business together seamlessly.


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Score 8 out of 10
Vetted Review
Verified User
We use the EPOS Now as our POS cash register and use the back office to create reports such as sales tax collected, track sales, etc. We are happy with the POS system, and it is a reasonable monthly fee. It helps us to track inventory and provide an itemized receipt for customers.
  • Itemized receipt.
  • Easy to use.
  • Can track multiple users.
  • I would like to be able to continue to search on the POS system without having to press search again.
It is a good POS system for a small business and provides a lot of different functions to help a business with reporting. Really the only complaint that I have is trying to reach customer service. It takes a while for them to get back to you.
  • Ease of use.
  • Easy to update.
  • Reports are good.
  • Definitely has improved customers asking for a more detailed receipt or invoice.
  • Helps with accounting.
  • Helps with tracking inventory.
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