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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    IBM Event Automation

    Score8.1 out of 10
    N/AIBM Event Automation enables businesses to accelerate their event-driven efforts. The event streams, event endpoint management and event processing capabilities help lay the foundation of an event-driven architecture for unlocking the value of events.N/A
    Pricing
    Epsilon PeopleCloudIBM Event Automation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudIBM Event Automation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Epsilon PeopleCloudIBM Event Automation
    Considered Both Products
    Epsilon
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Best Alternatives
    Epsilon PeopleCloudIBM Event Automation
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    No answers on this topic
    Enterprises
    Treasure AI
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudIBM Event Automation
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.1
    (14 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.9
    (9 ratings)
    User Testimonials
    Epsilon PeopleCloudIBM Event Automation
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    IBM
    IBM Event Streams is well suited for companies developing event driven Microservices. One of the biggest challenger with microservices is that your data gets distributed into little silos - event streaming (or better known as event sourcing) allows you to get a central source of truth in your event store. We are taking this approach with IBM Event Streams and it is well suited for building an event streaming / sourcing architecture.
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    IBM
    • It is adaptive and helps us create more engaging experiences on our platforms.
    • The Key metrics dashboard is rich with insights.
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    IBM
    • Provide Capabilities to connect the Event Streams via REST Proxy.
    • Schema Registry to handle Avro Formats.
    • Provide Kafka Connect Sink & Source Connectors.
    Incentivized
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    Usability
    Epsilon
    No answers on this topic
    IBM
    The product was very user friendly and extremely easy to get started with. The documentation is excellent and the free tier makes it very easy to get started with without having to make deep or long term financial commitments.
    Incentivized
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    Support Rating
    Epsilon
    No answers on this topic
    IBM
    I met with the support team and they have deep technical and development understanding of the needs and the problems which IBM Event Streams addresses. If you are looking for a product backed by a highly technical support team then IBM Event Streams is probably the best choice. I was specifically impressed by the level of technical understanding my support team demonstrated.
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    IBM
    In Event Streams, applications send data by creating a message and sending it to a topic. To receive messages, applications subscribe to a topic. High availability and reliability. Event Streams offers a highly available and reliable Apache Kafka service running on IBM Cloud. Event Streams. Event Streams stores three replicas of your data to ensure the highest level of resilience across three availability zones.
    Incentivized
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    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
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    IBM
    • In using downstreams, the minimal features and the rate of releases were slow, makes us feel that there's no upgrades and other than that there's poor marketing of the product.
    • The adoption around the service is low, requires focused marketing.
    • Lack of visibility into topic depth , Monitoring capabilities
    Incentivized
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    ScreenShots