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Epsilon PeopleCloud vs. One Identity Identity Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    One Identity Identity Manager

    Score8.3 out of 10
    N/AOne Identity, a division of Quest, offers an identity management, governance, and privileged access solution via Identity Manager, a tool to mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving users access to data and applications they need and nothing more.N/A
    Pricing
    Epsilon PeopleCloudOne Identity Identity Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudOne Identity Identity Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    Epsilon PeopleCloudOne Identity Identity Manager
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudOne Identity Identity Manager
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    One Identity
    Well-suited: Companies with .NET or windows technology as a core. Companies with AD as main Directory Services Less appropriate: Companies with lot UNIX boxes Companies looking to support applications with many different connectors.
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    One Identity
    • Audit Trace History: Out of the box enables important field to trace and give you flexibility to expand them thru configuration settings.
    • Provisioning to Active Directory: Synchronization Editor gives you flexibility to define what and when needs to be on sync.
    • Web Portal: Latest version is more user friendly and support mobile devices.
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    One Identity
    • Web Designer: Hard to implement a new form from scratch.
    • Rest API: Make more methods available.
    • Connector: More connectors required like SNOW, Workday,etc.
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    One Identity
    Selected due windows base technology, easy to deploy and AD connector.
    Incentivized
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    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
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    One Identity
    • Positive impact because we now disable users immediately from the authoritative source.
    • Positive impact due our integration with EPIC.
    Incentivized
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