Epsilon PeopleCloud vs. Pearl Diver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epsilon PeopleCloud
Score 8.0 out of 10
N/A
Epsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A
Pearl Diver
Score 0.0 out of 10
N/A
BlackPearl Diver provides visibility over who is interacting with your digital assets, including your website and email. Pearl Diver identifies leads from anonymous website traffic and tells the user who the most likely purchasers are, putting you back in control of the purchasing cycle.
$198
per month
Pricing
Epsilon PeopleCloudPearl Diver
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epsilon PeopleCloudPearl Diver
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTier 1: $198 USD/month -Up to 500 Identified website visits across 1 domain -Unlimited email tracking and insights for 50 employees Tier 2: $387 USD/month -Up to 3,000 Identified website visits across 2 domains -Unlimited email tracking and insights for 75 employees Tier 3: $798 USD/month -Up to 6,000 Identified website visits across 3 domains -Unlimited email tracking and insights for 200 employees Tier 4: $1,367 USD/month -Up to 12,000 Identified website visits across 10 domains -Unlimited email tracking and insights for 500 employees
More Pricing Information
Community Pulse
Epsilon PeopleCloudPearl Diver
Best Alternatives
Epsilon PeopleCloudPearl Diver
Small Businesses
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Medium-sized Companies
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Enterprises
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Treasure Data
Treasure Data
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epsilon PeopleCloudPearl Diver
Likelihood to Recommend
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Epsilon PeopleCloudPearl Diver
Likelihood to Recommend
Epsilon
Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
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Black Pearl Group
No answers on this topic
Pros
Epsilon
  • Fairly intuitive if you have previous experience with high-end email tools.
  • The training opportunities are good - they offer both online and/or live training.
  • The support we receive is very good.
  • The reporting feature is good - a lot of detailed information.
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Black Pearl Group
No answers on this topic
Cons
Epsilon
  • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
  • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
  • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
  • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
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Black Pearl Group
No answers on this topic
Alternatives Considered
Epsilon
While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
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Black Pearl Group
No answers on this topic
Return on Investment
Epsilon
  • Increased email production = more communication to customers.
  • Better reporting = determine areas for improvement or scale up efforts.
  • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
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Black Pearl Group
No answers on this topic
ScreenShots

Pearl Diver Screenshots

Screenshot of Pear Diver identified website vistorsScreenshot of Pearl Diver record detailsScreenshot of Pearl Diver hotlist