TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    UserLock

    Score8 out of 10
    N/AUserLock from IS Decisions is a network access control and identity management solution.N/A
    Pricing
    Epsilon PeopleCloudUserLock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudUserLock
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Epsilon PeopleCloudUserLock
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    HPE Aruba Networking ClearPass Policy Manager
    Score8.6 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    SolarWinds Access Rights Manager (ARM)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudUserLock
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudUserLock
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
    Read full review
    IS Decisions
    UserLock is well suited to easily managing MFA for users of various levels to improve security hardening in a granular manner. It's open ended implementation of the IIS module is good for web authentication of all sorts of sites. Reporting of user's access and notifying of multiple logons is great.
    Incentivized
    Read full review
    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
    Read full review
    IS Decisions
    • Easy to setup and install for the most part
    • Easy to onboard users
    • Logging and reporting of user's access to devices really good
    Incentivized
    Read full review
    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
    Read full review
    IS Decisions
    • Implementing the agent in IIS scenarios could be easier and more guided
    • IIS upgrade agent upgrade process could be improved upon
    • An overall summary of applied permssions for a particular user would be useful
    Incentivized
    Read full review
    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
    Read full review
    IS Decisions
    sorry was quite some time ago and can't remmber specifics but cost was a big factor and this was a very competitively priced product at the time.
    Incentivized
    Read full review
    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
    Read full review
    IS Decisions
    • Sometimes does not unlock task manager access when it pops up with MFA prompt, can be a pain to have to undo
    • It's great value for money compared to more high end products
    • Generally reliable and has improved security hardening
    Incentivized
    Read full review
    ScreenShots

    UserLock Screenshots

    Screenshot of Limit concurrent loginsScreenshot of Monitor user logon and logoffScreenshot of Remotely block userScreenshot of Restrict user logon hoursScreenshot of History report