Likelihood to Recommend Equifax Credit Risk is great for getting consumer credit reports online, pre-filled business reports online, and sometimes searching for corporate reports online. Equifax Credit Risk is not suitable for cases where the customer provides the credit application requesting to update banking and business reference information.
Read full review If complex close items need to be done in the correct order or multiple subs, FQ makes it a breeze to track. If your close is simple, or done with only a few people, their system might not be a great benefit. With a team of 20, we need a tool like this to keep everyone on the same page!
Read full review Pros credit scores for applicants pre loaded reports online anytime consumer reports online anytime credit monitoring alerts Read full review Provides a clear status of the month end close. Allows us to analyze tasks by team member and reassign as needed. It syncs with our ERP Netsuite to ensure balance sheet reconciliations can be tied out directly. It also connects with Slack to notify users of key deadlines and changes in review status for team tasks. Read full review Cons Searching for credit and banking references in specific cases is a difficult process Communication channels for giving feedback are not easy to use After filing our complaint, at some point we did not receive a timely and adequate response. Read full review A setting to allow for attachments to automatically be opened within the app (Adobe, Excel, etc.) rather than as a separate tab in the browser Some of our tasks are quarterly or annual so assigning a very specific date would be helpful Eliminate the need of "closing" review notes. Once we change the status to Resolved, that should be sufficient. Make Resolved and Closed one and the same Read full review Likelihood to Renew It has proven to enhance our procedures with closing. It is an effective tool that I would recommend to create a more efficient closing procedure and get the team more aligned. It increases the accountability among the staff and helps to keep us on task and on time. It is easy to sign into and has reminder emails for tasks that are coming up or late.
Read full review Usability FloQast is incredibly intuitive and easy to use. The only reason I don't give it a 10 is that the Flux Analysis feature is not great in terms of getting the information into the system. Once it's in, fantastic! But some work is needed
Read full review Reliability and Availability We have only noticed a slight slow down in accessing FloQast on a couple of occasions (near the beginning of a month when many people were likely trying to get online to close their books). The issue has always resolved itself with three to five minutes, so it's never been a hinderance.
Read full review Performance FloQast's performance is great. The pages always load quickly, and reports are completed fast! I've never noticed any slowdown in our ERP from the interface with FloQast.
Read full review Support Rating They are rapid in their response. If they can't immediately offer a solution, they continue to keep in contact with you to let you know where they are in resolving your issues. The staff is friendly & speaks to you in layman's terms, not so high-tech that you can't understand
Read full review In-Person Training The FloQast team members are just so personable. FloQast has clearly done a great job hiring people who are not just good at what they do, but are also fun to work with! They have placed people in the right roles and the customer benefits from this. I have enjoyed every opportunity I've had to work with a FloQast team member on training.
Read full review Online Training The online training is good. But like all online, pre-recorded training, it is never quite as good as in-person or live training where one can ask questions or get clarification. That said, FloQast has an extensive training library and most of the time, if one finds they need help on a topic, it can be answered by going to the online training and watching appropriate recording.
Read full review Implementation Rating Implementation occured before I started with the company (but despite the instruction to skip the question if I did not participate, the site required I put in a rating in order to move on to the next page)
Read full review Alternatives Considered Equifax Credit Risk has a quick platform that is constantly evolving with the objective of benefiting the direct client, reducing response time to the end client. I like that its platform is easy to use and very intuitive. It is very secure because it uses different confirmation methods to log in with your users each time they need to log in.
Read full review We evaluated
BlackLine along with FloQast and ultimately decided to sign up with FloQast. Our team really liked the ability to leverage their existing Excel reconciliation templates that could link to the FloQast user interface. Comparatively, the pre-made reconciliation templates that were demonstrated in
BlackLine felt a bit more inflexible and felt like it would invite a longer implementation/conversion timeline.
Read full review Contract Terms and Pricing Model I did not help in the purcase
Read full review Scalability We started using it with one client/customer and now use it with fourteen entities and plan to add two more in the next couple of months. It has made it possible to grow our business without hiring additional personnel. We can do more work with the same number of people
Read full review Return on Investment With Equifax Credit Risk we can evaluate the Credit solvency of applicant to get a open credit with us With Equifax Credit Risk we reduce the risk of setting an incorrect credit limit With Equifax Credit Risk we reduce the response time of a credit investigation process Read full review ROI has been quick. Using Floqast we were able to put off hiring additional headcount for a year due to the efficiencies we were able to garner. Floqast also helped with change management and process documentation. It centralized work papers into one easy to find location where in the past workpapers were disorganized. Read full review ScreenShots