eSentire vs. Ingram Micro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eSentire
Score 10.0 out of 10
N/A
eSentire headquartered in Ontario offers Managed Detection and Response. Through their service, eSentire proactively hunts threats across a client's network, endpoints, cloud and hybrid environments so users can focus on everything else.N/A
Ingram Micro
Score 6.5 out of 10
N/A
Ingram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.N/A
Pricing
eSentireIngram Micro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eSentireIngram Micro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
eSentireIngram Micro
User Ratings
eSentireIngram Micro
Likelihood to Recommend
9.1
(3 ratings)
7.6
(5 ratings)
User Testimonials
eSentireIngram Micro
Likelihood to Recommend
eSentire
We need 7x24x365 network monitoring and proactive protection. eSentire can thwart an active attack which is the most critical part of the service. Unless you have your own SOC and have the ability to address potential breaches in your environment, you need a service like this. Most companies can't afford to run their own SOC.
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Ingram Micro
Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
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Pros
eSentire
  • 24x7 monitoring.
  • Provides co-managed solution (in most cases).
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Ingram Micro
  • Customer Support
  • Technical Advice
  • Fast accurate shipping and logistics
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Cons
eSentire
  • Proactively provide more detailed explanation of alerts without the need for a request for more info
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Ingram Micro
  • Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
  • Poor faceted navigation.
  • Entire site is painfully slow.
  • The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
  • Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
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Alternatives Considered
eSentire
eSentire is the best product in the MDR space for the following reasons: - They have been around for ~20 years (mature). - They have a proven track record of success. - They have an ecosystem of security analysts at all levels of comptetncy. - They have an excellent retention program that's designed to keep talent at eSentire.
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Ingram Micro
Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.
Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.
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Return on Investment
eSentire
  • Positive ROI due to minimal security staff expenses.
  • Negative ROI due to some security events not being actioned.
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Ingram Micro
No answers on this topic
ScreenShots