TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eShipper

    Score10 out of 10
    N/AeShipper is an integrated shipping solution in the Cloud with locations in both USA and Canada, headquartered in Brampton. They provide Courier, Air Freight, Trucking, and Mail solutions for shipping across Canada, USA, and internationally, and manage shipping through their online platform, boasting amazing rates from the world’s most trusted carriers.N/A

    ShipperHQ

    Score8.2 out of 10
    N/AShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A
    Pricing
    eShipperShipperHQ
    Editions & Modules
    No answers on this topic
    Essentials Plan
    Contact Vendor
    month
    Standard Plan
    Contact Vendor
    month
    Pro Plan
    Contact Vendor
    month
    Enterprise
    Contact Vendor
    month
    Offerings
    Pricing Offerings
    eShipperShipperHQ
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$250 hour
    Additional Details——
    More Pricing Information
    Features
    eShipperShipperHQ
    Online Storefront
    Comparison of Online Storefront features of eShipper and ShipperHQ
    Feature
    eShipper
    -
    Ratings
    ShipperHQ
    10.0
    2 Ratings
    25% above category average
    Website integration00 Ratings10.02 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of eShipper and ShipperHQ
    Feature
    eShipper
    -
    Ratings
    ShipperHQ
    8.0
    2 Ratings
    1% below category average
    Shipping00 Ratings10.02 Ratings
    Custom functionality00 Ratings5.92 Ratings
    Best Alternatives
    eShipperShipperHQ
    Small Businesses
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eShipperShipperHQ
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    eShipperShipperHQ
    Likelihood to Recommend
    eShipper
    We recently had an issue with a pallet delivery, and eShipper provided us with excellent support and assistance in order to resolve the issue. The team was extremely dedicated and worked hard to resolve our issue in no time. Thanks to the eShipper team for their great work and dedication to quality customer service!
    Read full review
    ShipperHQ (WebShopApps)
    ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
    Incentivized
    Read full review
    Pros
    eShipper
    • Shipping Services
    • Courier Services
    • Fulfillment
    • Warehouse Solution
    • 3pl
    • shipping solution
    Read full review
    ShipperHQ (WebShopApps)
    • It is easy to batch process orders.
    • It quickly calculates rates to compare.
    • It is easy to keep track of orders for future review.
    Incentivized
    Read full review
    Cons
    eShipper
    • Fast Shipping
    • Design the process
    Read full review
    ShipperHQ (WebShopApps)
    • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
    • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
    • I would also like to see the option for adding shipping rules if shipping management was integrated.
    Incentivized
    Read full review
    Likelihood to Renew
    eShipper
    No answers on this topic
    ShipperHQ (WebShopApps)
    I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
    Incentivized
    Read full review
    Usability
    eShipper
    No answers on this topic
    ShipperHQ (WebShopApps)
    I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
    Incentivized
    Read full review
    Support Rating
    eShipper
    No answers on this topic
    ShipperHQ (WebShopApps)
    Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
    Incentivized
    Read full review
    Alternatives Considered
    eShipper
    Their goal
    is to help business owners and online sellers like us to grow, locally and
    globally. They offer a single place where all our shipping and fulfillment needs
    are met. Their longtime partnerships with carriers give us the competitive edge:
    exclusive shipping rates and faster delivery times
    Read full review
    ShipperHQ (WebShopApps)
    USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
    Incentivized
    Read full review
    Return on Investment
    eShipper
    • Easy return
    • Reliable Service
    • Dedicate Account Manager
    Read full review
    ShipperHQ (WebShopApps)
    • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
    • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
    • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
    Incentivized
    Read full review
    ScreenShots

    ShipperHQ Screenshots

    Product screenshotProduct screenshot