ShipStation Elation
August 27, 2019

ShipStation Elation

Krisstina Hawks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ShipperHQ

We sell our goods online and shipper HQ works with Big Commerce to make it easy to do so.
  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
  • It doesn't always send emails on manually entered orders.
  • It would be nice to be able to see each order as you click on it when processing batch labels to be sure you have the right ones.
  • It should automatically update when new orders come into Big Commerce.
  • shipping is more streamlined
  • administration is easier
  • employees can use easily
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
Shipper HQ works well with our business. We have many sizes and options of products that require different boxes and shipping methods and this platform works for our needs. Shipper HQ is pretty accurate with its estimations of cost to the customer. It is easy to learn and easy to train someone to use.

ShipperHQ Feature Ratings

Website integration
Checkout user experience
Not Rated
Promotions & discounts
Not Rated
Custom functionality