essensys vs. Lucid Visual Collaboration Suite

Great platform for a flexible office space company. However, as our company continues to grow, it may be interesting to see how scalable the platform is with the growth. Right now, each account is managed separately and we really should be able to consolidate that much more effectively.

Incentivized

I personally think that Lucid Visual Collaboration Suite is the best visual collaboration software out there. I’ve used Canva, Apple Freeform, and Microsoft whiteboarding software, and none of them really measure up. If you want simple, easy, collaborative, and intuitive, then Lucid Visual Collaboration Suite is the best solution. At the same time, if you’re tight on budget, it’s probably not going to be a solution you can afford.

Incentivized

• Internet access: most reliable within this space for us.
• Management of members when onboarding or offboarding, easy to add or remove users.
• High level of security: This is something that many of our members require.

Incentivized

• Large number of predefined charts, diagrams, flows
• A great repository of various symbols and objects
• The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
• Easy way of duplicating shapes.
• While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.

Incentivized

• Integrations: I wish that there were more integrations with other business software.
• Invoicing: The company often does not send invoices in time and we are forced to contact them.
• Auditing: Would be great if we could get a consolidated audit report across all locations instead of one per account.

Incentivized

• I have used the templates before and those are nice! I would like to see more
• The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.

Incentivized

The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.

Incentivized

I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement

Incentivized

I am not the most knowledgeable in this area.

Incentivized

Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.

Incentivized

• High cost per location (negative)
• Reliable (positive)
• Scalability (neutral)

Incentivized

• It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
• Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.

Incentivized