essensys from a non-IT user (Finance) perspective
July 11, 2021

essensys from a non-IT user (Finance) perspective

Alex Whittlesey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with essensys

essensys is used to manage all of the members of our numerous flexible office space locations. In the majority of our locations, it is the primary internet provider as well as the provider of the landlines and polycoms in our meeting rooms. By far, essensys is the most reliable provider in that space for us.
  • Internet access: most reliable within this space for us.
  • Management of members when onboarding or offboarding, easy to add or remove users.
  • High level of security: This is something that many of our members require.
  • Integrations: I wish that there were more integrations with other business software.
  • Invoicing: The company often does not send invoices in time and we are forced to contact them.
  • Auditing: Would be great if we could get a consolidated audit report across all locations instead of one per account.
  • Internet access
  • Member management
  • Workforce management
  • High cost per location (negative)
  • Reliable (positive)
  • Scalability (neutral)
I am not the most knowledgeable in this area.

Do you think essensys delivers good value for the price?


Are you happy with essensys's feature set?


Did essensys live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of essensys go as expected?

I wasn't involved with the implementation phase

Would you buy essensys again?


Great platform for a flexible office space company. However, as our company continues to grow, it may be interesting to see how scalable the platform is with the growth. Right now, each account is managed separately and we really should be able to consolidate that much more effectively.