1. Home
  2. Visual Collaboration Software
  3. Lucid Visual Collaboration Suite Reviews
  4. User Review of Lucid Visual Collaboration Suite
Hooray for Lucidchart
November 01, 2023

Hooray for Lucidchart

Joseph Terry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The interface is easy to use and understand and most features feel very familiar from the start. There are so many features and functions that users may not know it can be done without some instruction. Lucid's champion network is a great, fun resource to learn more about the product.
We started using Lucidchart & Lucidsuite as a replacement for Microsoft Visio, but it does so much more than what we could do in Visio. We now use it to manage Agile ceremonies, connecting to data in our Jira support application and it is used for real-time and asynchronous collaboration for our teams. Every day we find new uses and it seems like Lucid is constantly releasing new features and functionality to help work together.
  • Easily creating flowcharts and process maps
  • Importing data from Jira
  • Facilitating brainstorming and agile ceremonies
  • The ability to synchronize with SharePoint or Microsoft Teams lists
  • It can take users a bit to get used to the zoom and scroll interface but I wouldn't change it.
  • We have experienced improved satisfaction with the collaboration tool over the previously used tool for collaboration Microsoft Visio
We integrate Lucid with our Jira service system allowing our technical teams to use it to seamlessly perform agile ceremonies and to help with various tasks in managing the projects and products they work with. It has proven invaluable for these teams and the functionality draws the attention of other teams who want to be able to streamline their work processes.
Lucid support has been excellent, any time we have a question our account rep is readily available to help us. The resources and training they make available are excellent and fun.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
Lucid provides an easy to use and understand interface with a lot of templates to get you started with strong visual collaboration quickly. They provide excellent support and resources to help with adoption amongst users and they are constantly providing new and innovative features that wow users. At times it is difficult to keep up with all the functionality available to us through these tools.